Certificate III in Automotive Sales - AUR31016

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is part of the Automotive Industry Retail, Service and Repair Training Package. It covers the skills and knowledge required to perform sales-related tasks within an automotive retail, service or repair business.

Structure

  • 20 units: 10 core
  • 10 elective

Subjects

  • Contribute to quality work outcomes in an automotive workplace
  • Wholesale used motor vehicle stock
  • Identify and match uncommon automotive parts
  • Present, secure and support sales solutions
  • Apply sales procedures in an automotive workplace
  • Balance and secure point-of-sale terminal
  • Sell automotive products and services
  • Follow point-of-sale procedures
  • Use numbers in an automotive workplace
  • Test, charge and replace batteries and jump-start vehicles
  • Select and supply automotive parts and products
  • Coordinate visual merchandising activities
  • Communicate effectively in an automotive workplace
  • Appraise and purchase used motor vehicles for sale
  • Process customer complaints in an automotive workplace
  • Pick and process orders
  • Communicate business information in an automotive workplace
  • Provide vehicle technology information
  • Develop product knowledge
  • Maintain business image in an automotive workplace
  • Promote automotive products and services
  • Read and respond to automotive workplace information
  • Operate retail technology
  • Build customer relations in an automotive workplace
  • Follow environmental and sustainability best practice in an automotive workplace
  • Determine used motor vehicle stock requirements
  • Provide work skill instruction
  • Control stock
  • Comply with legal requirements when selling automotive products and services
  • Merchandise products
  • Identify and plan sales prospects
  • Present automotive products and services for sale
  • Resolve routine problems in an automotive workplace
  • Follow safe working practices in an automotive workplace
  • Maintain financial records
  • Conduct information sessions in an automotive workplace
  • Respond to customer needs and enquiries in an automotive workplace
  • Replenish stock
  • Carry out warehousing procedures in an automotive workplace
  • Receive and handle retail stock
  • Carry out cash and non-cash payment operations
  • Use business technology
  • Conduct online transactions in an automotive workplace
  • Provide information to customers on automotive refinishing products

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? Login Forgot password?

Join the conversation