Certificate III in Business Administration (Education) - BSB30915


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is suitable for individuals who may provide technical advice and support to a team using some discretion and judgement across broad range of administrative competencies in an educational or school support context.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • 13 units: 3 core
  • 10 elective


  • Uphold the values and principles of public service
  • Contribute to workplace innovation
  • Write simple documents
  • Use, communicate and search securely on the internet
  • Handle receipt and despatch of information
  • Design and produce text documents
  • Contribute to health and safety of self and others
  • Review and maintain a website
  • Work effectively with diversity
  • Participate in environmentally sustainable work practices
  • Organise schedules
  • Comply with legislation in the public sector
  • Create electronic presentations
  • Organise business travel
  • Process payroll
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • Deliver and develop client services
  • Operate referral procedures
  • Create and use databases
  • Work effectively in an educational environment
  • Recommend products and services
  • Maintain business resources
  • Produce desktop published documents
  • Deliver and monitor a service to customers
  • Produce spreadsheets
  • Work effectively as an off-site worker
  • Conduct online transactions
  • Organise meetings
  • Organise personal work priorities and development
  • Contribute to conflict management
  • Design and produce business documents
  • Organise workplace information
  • Maintain financial records
  • Maintain a general ledger
  • Process customer complaints
  • Produce texts from notes
  • Produce texts from audio transcription
  • Use business technology
  • Conduct market research
  • Develop keyboarding speed and accuracy
  • Utilise a knowledge management system
  • Process accounts payable and receivable

Study information

Campus Fees Entry Mid year intake Attendance
Murwillumbah Campus No information available No
  • Online/Off-campus : 36 weeks
Singleton Campus No information available No
  • Online/Off-campus : 36 weeks
Wagga Wagga Campus No information available No
  • Online/Off-campus : 36 weeks
Albury Campus No information available No
  • Part-time : 36 weeks
Scone Campus No information available No
  • Online/Off-campus : 36 weeks
Yamba Campus No information available No
  • Online/Off-campus : 36 weeks

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