Certificate III in Guiding - SIT30316


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of individuals who use a range of well-developed guiding skills combined with a substantial depth of subject matter knowledge to deliver tours. They work with some independence and under limited supervision using discretion and judgement to resolve problems.This qualification provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually work in particular areas or sites, including attractions, cultural and heritage sites, tourist precincts, marine and national parks, wineries, or on board day or extended cruise vessels.Possible job titles include:cultural guideheritage guidehistorical guideinterpretive guidemuseum guidenature-based site guidesite guidetour guidewalking guidewinery guide.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • 13 units: 9 core
  • 4 elective


  • Source and use information on the tourism and travel industry
  • Identify hazards, assess and control safety risks
  • Use hygienic practices for food safety
  • Address protocol requirements
  • Provide service to customers
  • Conduct a product tasting for alcoholic beverages
  • Participate in environmentally sustainable work practices
  • Lead tour groups
  • Participate in safe work practices
  • Prepare and present tour commentaries or activities
  • Show social and cultural sensitivity
  • Conduct oral communication in a language other than English
  • Provide table service of food and beverage
  • Conduct routine oral communication in a language other than English
  • Sell products and services
  • Read and write information in a language other than English
  • Conduct complex oral communication in a language other than English
  • Prepare specialised interpretive content on cultural and heritage environments
  • Develop and maintain the general and regional knowledge required by guides
  • Merchandise products
  • Provide arrival and departure assistance
  • Provide advice on Australian wines
  • Prepare specialised interpretive content on marine environments
  • Work as a guide
  • Research and share general information on Australian Indigenous cultures
  • Provide advice on Australian destinations
  • Provide first aid
  • Access and interpret product information
  • Coach others in job skills
  • Interpret aspects of local Australian Indigenous culture
  • Provide responsible service of alcohol
  • Process financial transactions
  • Advise on products and services
  • Read and write documents in a language other than English
  • Prepare specialised interpretive content on flora, fauna and landscape

Study information

CampusFeesEntryMid year intakeAttendance
Ballina Campus No
  • Full-time : 18 weeks
Wollongbar Campus No

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