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TAFE NSW

Certificate III in Holiday Parks and Resorts - SIT30416

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of individuals who use a range of well-developed operational skills and knowledge of industry operations to complete work activities. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.This qualification provides a pathway to work in holiday parks and resorts as a specialist in front office, housekeeping or grounds maintenance, or a multi-skilled worker across different operational areasPossible job titles include:grounds personhandypersonhousekeeperreceptionist.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 19 units: 7 core
  • 12 elective

Subjects

  • Use a computerised reservations or operations system
  • Clean glass surfaces
  • Fill LPG gas cylinders
  • Process reservations
  • Maintain hard floor surfaces
  • Provide event staging support
  • Maintain the quality of perishable items
  • Prepare and serve non-alcoholic beverages
  • Provide advice on food
  • Tow and site recreational vehicles
  • Identify hazards, assess and control safety risks
  • Use hygienic practices for food safety
  • Provide housekeeping services to guests
  • Construct low-profile timber or modular retaining walls
  • Address protocol requirements
  • Serve food and beverage
  • Provide service to customers
  • Use power tools/hand held operations
  • Provide lost and found services
  • Provide visitor information
  • Work effectively with others
  • Prune shrubs and small trees
  • Participate in environmentally sustainable work practices
  • Clean premises and equipment
  • Participate in safe work practices
  • Use hand tools
  • Develop and implement pool water maintenance procedures
  • Set out site for construction works
  • Show social and cultural sensitivity
  • Maintain property and structures
  • Respond to a customer in crisis
  • Troubleshoot irrigation systems
  • Provide table service of food and beverage
  • Wash furniture and fittings
  • Source and use information on the events industry
  • Prepare rooms for guests
  • Sort and remove waste and recyclable materials
  • Lay paving
  • Prepare and serve espresso coffee
  • Receive and store stock
  • Create and use databases
  • Install irrigation systems
  • Sell tourism products and services
  • Provide general grounds care
  • Clean window coverings
  • Provide accommodation reception services
  • Coordinate on-site event registrations
  • Maintain cleaning storage areas
  • Organise and complete daily work activities
  • Plan and maintain plant displays
  • Design and produce business documents
  • Construct landscape features using concrete
  • Operate small plant and equipment
  • Maintain financial records
  • Provide first aid
  • Clean ceiling surfaces and fittings
  • Process travel-related documentation
  • Coach others in job skills
  • Use social media in a business
  • Purchase goods
  • Provide responsible service of alcohol
  • Process and monitor event registrations
  • Process financial transactions
  • Source and use information on the holiday park and resort industry
  • Maintain carpeted floors
  • Prepare quotations
  • Create and use spreadsheets
  • Test pool water quality
  • Clean wet areas
  • Operate self-contained breathing apparatus in an aquatic facility
  • Maintain aquatic facility plant and equipment
  • Source and present information
  • Carry out vehicle servicing and maintenance

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