Certificate III in Library and Information Services - BSB31215


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is part of the Business Services Training Package. It is designed to reflect the role of individuals who use a broad range of skills and knowledge in a variety of environments.


  • 12 units: 6 core
  • 6 elective


  • Develop and apply knowledge of archives
  • Maintain business records
  • Monitor and maintain records in an online environment
  • Transfer digital files
  • Operate application software packages
  • Capture a digital image
  • Provide multimedia support
  • Work effectively in the creative arts industry
  • Review recordkeeping functions
  • Move and store collection material
  • Review and maintain a website
  • Undertake marketing activities
  • Work effectively with others
  • Use established cataloguing tools
  • Catalogue objects into collections
  • Deliver a service to customers
  • Process and maintain information resources
  • Retrieve information from records
  • Develop and use information literacy skills
  • Sell products and services
  • Review the status of a record
  • Process information resource orders
  • Show social and cultural sensitivity
  • Undertake disposal
  • Produce desktop published documents
  • Edit a digital image
  • Implement and monitor environmentally sustainable work practices
  • Assist with circulation services
  • Apply knowledge of WHS legislation in the workplace
  • Assist with the staging of public activities and events
  • Provide a briefing or scripted commentary
  • Organise workplace information
  • Operate a digital media technology package
  • Provide information from and about records
  • Work effectively in the Aboriginal and Torres Strait Islander visual arts industry
  • Produce and prepare photo images
  • Work effectively in a business continuity context
  • Digitise images for reproduction
  • Use social media tools for collaboration and engagement
  • Control records
  • Develop and apply knowledge of information and cultural services organisations
  • Interpret aspects of local Australian Indigenous culture

Further information

Students in this course may be asked to complete forms stating that their behaviour does not pose a serious risk to vulnerable people.

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