Certificate IV in Ageing Support - CHC43015


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


  • 18 units: 15 core
  • 3 elective


  • Assist with the monitoring and modification of meals and menus according to individualised plans
  • Coordinate and monitor home based support
  • Facilitate the empowerment of older people
  • Plan for the provision of pastoral and spiritual care
  • Provide pastoral and spiritual care
  • Facilitate the interests and rights of clients
  • Recognise healthy body systems
  • Facilitate community participation and social inclusion
  • Apply fluoride varnish
  • Work with diverse people
  • Manage work health and safety
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Recognise and respond to crisis situations
  • Implement interventions with older people at risk
  • Communicate using augmentative and alternative communication strategies
  • Facilitate the empowerment of people with disability
  • Confirm physical health status
  • Use basic oral health screening tools
  • Work in an alcohol and other drugs context
  • Plan and monitor continuous improvement
  • Manage budgets and financial plans
  • Process and maintain workplace information
  • Follow basic food safety practices
  • Work with people with mental health issues
  • Plan for and provide care services using a palliative approach
  • Support relationships with carers and families
  • Develop and implement service programs
  • Facilitate independent travel
  • Work with forced migrants
  • Transport individuals
  • Provide workplace information and resourcing plans
  • Mentor in the workplace
  • Support independence and wellbeing
  • Manage and promote diversity
  • Respond to client language, literacy and numeracy needs
  • Meet statutory and organisation information requirements
  • Provide person-centred services to people with disability with complex needs
  • Use communication to build relationships
  • Respond to suspected abuse
  • Develop, implement and review quality framework
  • Follow safe work practices for direct client care
  • Work with people experiencing or at risk of homelessness
  • Implement falls prevention strategies
  • Inform and support patients and groups about oral health
  • Facilitate individual service planning and delivery
  • Provide advanced first aid
  • Administer and monitor medications
  • Show leadership in the workplace
  • Coordinate client directed services
  • Maintain work health and safety
  • Assist with screening and implementation of therapeutic diets
  • Lead effective workplace relationships
  • Facilitate ongoing skills development using a person-centred approach
  • Assist clients with medication
  • Plan health promotion and community intervention
  • Maintain a high standard of service
  • Manage partnership agreements with service providers
  • Plan, organise and facilitate learning in the workplace
  • Provide support in dysphagia management
  • Provide or assist with oral hygiene
  • Provide first aid
  • Coordinate services for older people
  • Provide loss and grief support
  • Assist with planning and evaluating meals and menus to meet recommended dietary guidelines
  • Address the needs of people with chronic disease
  • Meet personal support needs
  • Use business technology
  • Provide suicide bereavement support
  • Deliver care services using a palliative approach
  • Apply and manage use of basic oral health products
  • Provide support to people living with dementia
  • Provide food services
  • Manage legal and ethical compliance
  • Develop and maintain networks and collaborative partnerships

Study information

CampusFeesEntryMid year intakeAttendance
Griffith Campus No
  • Online/Off-campus : 36 weeks
OTEN (Open Training Education Network) No

Fee comments

Campuses: Griffith Campus.

**ADDITIONAL RESOURCES**This course requires access to a core textbook which can be purchased online "Individual Support in Australia" online at http://itsashop.org.au/ Alternatively, this textbook can be accessed through the TAFE library subject to availability.

Campuses: OTEN (Open Training Education Network).

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:Further costs, in addition to your student fees, may be applicable for this qualification. These costs are to provide you with additional resources and/or incidentals to support your learning. Students have the opportunity to purchase the textbook "Individual Support in Australia" online at http://itsashop.org.au/. This will also be available to borrow through your campus library. While on work placement students will need a white polo shirt, navy pants and enclosed shoes ITSA Online Shop, providing services to students across NSW TAFE campuses.

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