Certificate IV in Cleaning Management - CPP40416


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is part of the Property Services Training Package. It reflects the role of cleaning industry personnel who use well developed skills and a broad knowledge base in a wide variety of cleaning management contexts. individuals may be responsible for wide-ranging operational cleaning management activity and for managing staff, providing quotations, planning and overseeing work, and providing customer support.


  • 14 units: 7 core
  • 7 elective


  • Develop workplace policies and procedures for sustainability
  • Manage workplace safety arrangements
  • Provide quotation for cleaning services
  • Manage risk
  • Develop a plan to mitigate water damage and restore carpets
  • Establish, develop and monitor teams
  • Manage the supply of cleaning stores to the work site
  • Induct cleaning staff
  • Schedule and monitor cleaning tasks
  • Inspect sites prior to carpet cleaning
  • Implement and monitor infection prevention and control policies and procedures
  • Develop, implement and monitor new cleaning techniques
  • Manage cleaning equipment maintenance and supply
  • Confirm and apply privacy and security requirements for cleaning work
  • Implement and monitor environmentally sustainable work practices
  • Develop and manage client relations

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