Certificate IV in Community Pharmacy - SIR40116

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification is part of the Retail Services Training Package. It reflects the role of skilled senior pharmacy assistants who use sound knowledge of a broad range of pharmacy products and health care support services. Some senior pharmacy assistants may take a lead role in coordinating front of pharmacy business activities. Depending on the job role, they work under the overall or direct supervision of a pharmacist, and may have team leading or supervisory responsibilities.

Structure

  • 14 units: 3 core
  • 11 elective

Subjects

  • Administer dispensary computer systems and claims
  • Maintain employee relations
  • Lead team effectiveness
  • Deliver medicines to customers outside the pharmacy
  • Recognise healthy body systems
  • Use pharmacy practices for infection control
  • Work with diverse people
  • Coordinate a pharmacy quality system
  • Assist customers with vitamins, minerals and supplements
  • Develop a pharmacy product and service range
  • Maintain store security
  • Assist in dispensing prescriptions
  • Maintain dispensary stock
  • Support the recruitment, selection and induction of staff
  • Assist customers with complementary medicines
  • Test blood glucose and advise on equipment and services for diabetes management
  • Assist customers with diet, nutrition and weight-management products and services
  • Lead and develop pharmacy teams
  • Coordinate pharmacy health promotions
  • Process payroll
  • Manage pharmacy sales and service delivery
  • Assist in preparing dose administration aids
  • Control stock
  • Test blood pressure and advise on self-monitoring
  • Assist customers with continence management products
  • Assist in preparing extemporaneous prescriptions
  • Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
  • Supply and hire home health care aids and equipment
  • Maintain work health and safety
  • Implement continuous improvement
  • Assist customers with asthma-care aids and equipment
  • Assist customers with women's and men's health care products
  • Coordinate service to residential care facilities
  • Assist customers with smoking cessation products
  • Work legally and ethically
  • Analyse and present research information
  • Provide personal leadership
  • Assist customers with pregnancy and maternal health products and services
  • Build customer relationships and loyalty
  • Support the management of obstructive sleep apnoea
  • Assist customers with wound care products
  • Manage pharmacy premises, equipment and merchandise
  • Provide Australian Needle and Syringe Program services
  • Coordinate implementation of customer service strategies

Further information

Senior pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines.

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