Certificate IV in Hospitality - SIT40416

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, caf\u00e9s, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.Possible job titles include:bar supervisor or team leaderconciergeduty managerfood and beverage supervisor or team leaderfront office supervisor or team leaderhousekeeping supervisor or team leadergaming supervisor or team leadershift manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

• 21 units: 9 core
• 12 elective

Subjects

• Deal Caribbean Stud games
• Use a computerised reservations or operations system
• Enhance customer service experiences
• Clean glass surfaces
• Process reservations
• Maintain hard floor surfaces
• Provide event staging support
• Maintain the quality of perishable items
• Participate in safe food handling practices
• Deal Casino War games
• Prepare and serve non-alcoholic beverages
• Lead and manage people
• Provide advice on food
• Use hygienic practice for hospitality service
• Source and use information on the tourism and travel industry
• Deal Mississippi Stud games
• Provide club reception services
• Provide valet service
• Conduct Roulette games
• Identify hazards, assess and control safety risks
• Provide advice on imported wines
• Plan catering for events or functions
• Conduct night audit
• Use hygienic practices for food safety
• Provide housekeeping services to guests
• Provide advice on food and beverage matching
• Address protocol requirements
• Plan and implement sales activities
• Provide lost and found services
• Conduct a product tasting for alcoholic beverages
• Monitor and control individual and crowd behaviour
• Provide visitor information
• Manage diversity in the workplace
• Conduct Keno games
• Control stock
• Participate in environmentally sustainable work practices
• Provide gueridon service
• Clean premises and equipment
• Attend gaming machines
• Deal Poker games
• Deal Three Card Poker games
• Plan and monitor espresso coffee service
• Conduct Big Wheel games
• Work effectively in hospitality service
• Coordinate production of brochures and marketing materials
• Respond to a customer in crisis
• Conduct oral communication in a language other than English
• Provide table service of food and beverage
• Wash furniture and fittings
• Implement and monitor work health and safety practices
• Operate and monitor cellar systems
• Provide porter services
• Conduct Rapid Roulette games
• Create a promotional display or stand
• Participate in cooperative online marketing initiatives
• Prepare and serve cocktails
• Conduct Sic Bo games
• Source and use information on the events industry
• Read and write information in a language other than English
• Prepare rooms for guests
• Sort and remove waste and recyclable materials
• Conduct complex oral communication in a language other than English
• Manage finances within a budget
• Launder linen and guests clothes
• Plan in-house events or functions
• Prepare and serve espresso coffee
• Deal Blackjack games
• Create and use databases
• Transport and store food
• Deal Pontoon games
• Sell tourism products and services
• Clean window coverings
• Provide accommodation reception services
• Provide advice on Australian wines
• Coordinate on-site event registrations
• Provide room service
• Implement and monitor environmentally sustainable work practices
• Conduct Rapid Baccarat games
• Maintain cleaning storage areas
• Roster staff
• Develop and use complex spreadsheets
• Operate a bar
• Design and produce business documents
• Deal Baccarat games
• Analyse and report on gaming machine data
• Maintain financial records
• Provide first aid
• Operate a TAB outlet
• Access and interpret product information
• Clean and tidy bar areas
• Clean ceiling surfaces and fittings
• Coach others in job skills
• Attend casino gaming machines
• Use social media in a business
• Provide advice on beers, spirits and liqueurs
• Conduct Rapid Big Wheel games
• Purchase goods
• Provide responsible service of alcohol
• Process and monitor event registrations
• Maintain carpeted floors
• Provide responsible gambling services
• Coordinate marketing activities
• Monitor work operations
• Provide silver service
• Provide for the safety of persons at risk
• Prepare quotations
• Interpret financial information
• Source and use information on the hospitality industry
• Clean wet areas
• Manage conflict
• Prepare financial reports

Study information

Fee comments

Campuses: Bathurst College.

**ADDITIONAL RESOURCES** You will need to pay $87.00 for your RSA competency card. If you already hold a Liquor and Gaming competency card you do not need to pay this fee.

Campuses: Blue Mountains College, Wentworth Falls Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Campbelltown College.

**ADDITIONAL RESOURCES** You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Dubbo College, Myall Street Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- A food service uniform of Black skirt or pants and white shirt and closed in black shoes

Campuses: Lithgow College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- There is an $87 competency card fee for Responsible Service of Alcohol (RSA). If you already have a valid competency card you do not need to pay this fee.

Campuses: Mount Druitt College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Mudgee College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:There are no fees for course materials. There is a Liquor and Gaming Competency Card licence fee of $87.00 for Provide Responsible Service of Alcohol. The fees must be paid at the time of enrolment.

Campuses: Nepean College, Kingswood Campus.

**ADDITIONAL RESOURCES** You will need to provide for yourself the following resources which you will keep when you complete your study: - Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00This must be purchased at a Hospitality supply store such as Unicut or Fraser & Hughes. - Commercial Cookery Equipment Kit: approx. $200.00 - $350.00. This must be purchased at a Hospitality supply store such as Unicut or Fraser & Hughes. - Locker (required): $20.00. This is organised through our Clerical Office in F.G.12 in the first week of classes. No bags are permitted in the classrooms, kitchens or restaurant areas. Locker fees are refunded at the end of the semester. - RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Orange College, March Street Campus, Western Connect.

**ADDITIONAL RESOURCES**You will need to pay $87 for your RSA card and $41 for your RCG competency card. If you already hold a Liquor and Gaming competency card for both skills you do not need to pay this fee.

Campuses: OTEN (Open Training Education Network).

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601.For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-informationPlease ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- If you require RSA competency card/FSS certificates an additional cost is required to be paid. - Responsible Service of Alcohol Interim Certificate - $87 (unit SITHFAB002) is charged by Liquor and Gaming NSW. - Food Safety Supervisor Certificate - $30 (units SITXFSA001 and SITXFSA002) is charged by the NSW Food Authority. These fees need to be paid before we can issue the certificates.

Campuses: Ryde Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Name badge: $10.00- Food & Beverage restaurant kit approx. $40.00- Hospitality uniform including black closed in shoes to be worn in the restaurant and bar practical classes approx. $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: The Hills College, Baulkham Hills Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:This course contains licencing units that incur the following costs: - Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Ultimo College, Main Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Optional suggested textbook approx. $80.00- Name badge: $10.00- Food & Beverage restaurant kit approx. $40.00- Hospitality uniform including black closed in shoes to be worn in the restaurant and bar practical classes approx. $100.00- RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Campuses: Wetherill Park College.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Hospitality Uniform (black tailored pants or skirt, long sleeved black shirt and enclosed shoes) approximately: $100.00 - RSA Licensing Fee: $87.00- RCG Licensing Fee: $41.00Licensing Units: - Provide responsible service of alcohol (RSA) - SITHFAB002- Provide responsible gambling services (RCG)- SITHGAM001If you undertake these electives, you will be issued with an interim RSA or RCG certificate on completion. The interim certificate licenses you to work in the industry immediately but is only valid for a short period until you obtain your competency card through Service NSW. There is no cost to collect your competency card as this is included in the mandatory Liquor and Gaming fees of $87.00 for RSA and $41.00 for RCG which must be paid at enrolment. Students who have already obtained their RSA and RCG are not required to pay.It's important to note that while you can undertake these units to become job ready, you will not be able to serve or sell alcohol or providing gaming services until you are 18 years old.

Further information

Applicants must possess Australian Core Skills Framework levels of at least 3 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills. Students entering as an apprentice or trainee must be employed in the relevant industry prior to enrolment.

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