TAFE NSW

Diploma of Community Services - CHC52015

TAFE NSW

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Structure

8 core units plus 8 elective units.

Subjects

  • Work with users of violence to effect change
  • Develop a tenancy mix strategy
  • Assess and promote social, emotional and physical wellbeing
  • Monitor performance of property or facility portfolio
  • Establish self-directed recovery relationships
  • Acquire properties by purchase or transfer
  • Facilitate the empowerment of older people
  • Manage a consultant property project team
  • Develop and review individual alcohol and other drugs treatment plans
  • Support community action
  • Provide advanced facilitation practice
  • Promote and facilitate self advocacy
  • Develop quality systems in line with registration standards
  • Secure and manage funding
  • Engage respectfully with young people
  • Facilitate continuous improvement
  • Provide sexual and reproductive health information to clients
  • Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
  • Operate in a family law environment
  • Manage workforce planning
  • Analyse impacts of sociological factors on clients in community work and services
  • Provide services to people with co-existing mental health and alcohol and other drugs issues
  • Identify and respond to children and young people at risk
  • Counsel clients affected by domestic and family violence
  • Facilitate community participation and social inclusion
  • Lead and manage team effectiveness
  • Manage risk
  • Develop and support community leadership
  • Manage work health and safety
  • Provide case management supervision
  • Facilitate responsible behaviour
  • Manage and maintain tenancy agreements and services
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Contribute to a detailed property feasibility study
  • Undertake relationship and family work in the context of the agency and sector
  • Secure funding
  • Recognise and respond to crisis situations
  • Develop and promote positive person-centred behaviour supports
  • Work collaboratively to maintain an environment safe for children and young people
  • Manage project quality
  • Manage project human resources
  • Respond to critical situations
  • Support families to develop relationships
  • Implement asset management plan
  • Lead and manage organisational change
  • Develop strategies for alcohol and other drugs relapse prevention and management
  • Apply specialist interpersonal and counselling interview skills
  • Provide advocacy and representation services
  • Develop and lead community engagement strategies to enhance participation
  • Work within organisation and government structures to enable community development outcomes
  • Manage head lease
  • Manage project stakeholder engagement
  • Support workplace coaching and mentoring
  • Develop social housing enterprise opportunities
  • Develop and provide person-centred service responses
  • Facilitate the recovery process with the person, family and carers
  • Manage budgets and financial plans
  • Manage stress in the workplace
  • Work with people with mental health issues
  • Promote and represent the service
  • Develop and implement service programs
  • Support the rights and safety of children and young people
  • Work with forced migrants
  • Manage project scope
  • Work collaboratively with the care network and other services
  • Manage people performance
  • Represent organisation in court or tribunal
  • Engage and resource clients to improve their interpersonal relationships
  • Manage recruitment selection and induction processes
  • Develop, facilitate and review all aspects of case management
  • Provide services for young people appropriate to their needs and circumstances
  • Present information to stakeholder groups
  • Manage and promote diversity
  • Support individuals with autism spectrum disorder
  • Respond to client language, literacy and numeracy needs
  • Meet statutory and organisation information requirements
  • Reflect and improve upon counselling skills
  • Lead and facilitate off-site staff
  • Confirm client developmental status
  • Plan and conduct group activities
  • Work within a structured counselling framework
  • Provide person-centred services to people with disability with complex needs
  • Provide systems advocacy services
  • Implement community development strategies
  • Research and apply evidence to practice
  • Develop, implement and review quality framework
  • Work with people experiencing or at risk of homelessness
  • Work effectively in relationship work
  • Work intensively with clients
  • Implement trauma informed care
  • Analyse client information for service planning and delivery
  • Provide advanced first aid
  • Facilitate and monitor contact
  • Coordinate complex case requirements
  • Develop and implement procedures to enable young people to address their needs
  • Coordinate client directed services
  • Support clients in decision-making processes
  • Develop and provide community projects
  • Control persons using empty hand techniques
  • Develop and implement policy
  • Provide leadership across the organisation
  • Manage project information and communication
  • Plan health promotion and community intervention
  • Increase the safety of individuals at risk of suicide
  • Manage partnership agreements with service providers
  • Facilitate workplace debriefing and support processes
  • Facilitate changeover
  • Undertake project work
  • Assist families to self manage contact
  • Provide recovery oriented mental health services
  • Manage project time
  • Assess needs of clients with alcohol and other drugs issues
  • Assess co-existing needs
  • Facilitate the counselling relationship
  • Develop life cycle asset management plan
  • Manage service response to young people in crisis
  • Lead the work team
  • Provide alcohol and other drugs withdrawal services
  • Develop, implement and review sexual and reproductive health education programs
  • Provide supervision in a secure system
  • Manage project cost
  • Develop and implement crisis management plans
  • Reflect on and improve own professional practice
  • Develop and implement a community renewal plan
  • Represent clients in court
  • Manage legal and ethical compliance
  • Develop workplace communication strategies
  • Provide education and support on parenting, health and well being
  • Undertake bicultural work with forced migrants in Australia
  • Develop and maintain networks and collaborative partnerships
  • Undertake case management in a child protection framework

Study information

CampusFeesEntryMid year intakeAttendance
Albury Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Armidale Campus No
  • Full-time : 18 months
  • Part-time : 2 years
Bankstown College No
  • Full-time : 36 weeks
  • Part-time : 18 weeks
Bathurst College No
  • Full-time : 36 weeks
Bega Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Blue Mountains College, Wentworth Falls Campus No
  • Full-time : 36 weeks
Bourke College No
  • Full-time : 18 months
Brewarrina College No
  • Full-time : 18 months
Broken Hill College No
  • Full-time : 18 months
Campbelltown College No
  • Full-time : 36 weeks
  • Part-time : 18 months
  • Online/Off-campus : 18 months
Coffs Harbour Education Campus CHEC No
  • Full-time : 36 weeks
Condobolin College No
  • Part-time : 18 months
Cooma Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Coomealla College No
  • Full-time : 18 months
Coonabarabran Campus No
  • Full-time : 18 months
Coonamble College No
  • Full-time : 18 months
Cootamundra Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Corowa Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Cowra College No
  • Full-time : 18 months
Deniliquin Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Dubbo College, Myall Street Campus No
  • Full-time : 53 months
  • Part-time : 18 months
Dunedoo College No
  • Full-time : 18 months
Finley Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Forbes College No
  • Full-time : 18 months
  • Part-time : 18 months
Gilgandra College No
  • Full-time : 18 months
Glen Innes Campus No
  • Full-time : 18 months
  • Part-time : 2 years
Glendale Campus No
  • Full-time : 36 weeks
Goulburn Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Grafton Campus No
  • Part-time : 2 years
Granville College No
  • Full-time : 36 weeks
  • Part-time : 36 weeks
Griffith Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Gunnedah Campus No
  • Full-time : 18 months
Hamilton Campus No
  • Full-time : 36 weeks
Hamilton Campus No
  • Full-time : 36 weeks
Inverell Campus No
  • Full-time : 18 months
Kingscliff Campus No
  • Part-time : 36 weeks
Lake Cargelligo College No
  • Full-time : 18 months
  • Part-time : 18 months
Leeton Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Lightning Ridge College No
  • Full-time : 18 months
Lismore Campus No
  • Full-time : 36 weeks
Lithgow College No
  • Full-time : 18 months
Macquarie Fields College No
  • Full-time : 36 weeks
Meadowbank Campus No
  • Full-time : 36 weeks
Meadowbank Campus No
  • Full-time : 36 weeks
Moree Campus No
  • Full-time : 18 months
Moruya Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Moss Vale Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Mudgee College No
  • Full-time : 18 months
Murwillumbah Campus No
  • Full-time : 36 weeks
Narrabri Campus No
  • Full-time : 18 months
Narrandera Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Nirimba College No
  • Full-time : 36 weeks
Nowra Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Nyngan College No
  • Full-time : 18 months
Orange College, March Street Campus No
  • Full-time : 18 months
OTEN (Open Training Education Network) No
  • Online/Off-campus : 2 years
OTEN (Open Training Education Network) No
  • Online/Off-campus : 2 years
OTEN (Open Training Education Network) No
  • Online/Off-campus : 2 years
Ourimbah Campus No
  • Full-time : 36 months
Ourimbah Campus No
  • Full-time : 36 months
Ourimbah Campus No
  • Full-time : 36 months
Parkes College No
  • Full-time : 18 months
  • Part-time : 18 months
Port Macquarie Campus No
  • Full-time : 36 weeks
Queanbeyan Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Quirindi Campus No
  • Full-time : 18 months
Shellharbour Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
St George College, Main Campus No
  • Full-time : 36 weeks
  • Part-time : 2 years
Sutherland College, Gymea Campus No
  • Part-time : 2 years
Tamworth Campus No
  • Full-time : 18 months
  • Part-time : 2 years
Taree Campus No
  • Full-time : 36 weeks
Temora Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Tenterfield Campus No
  • Part-time : 2 years
The Hills College, Baulkham Hills Campus No
  • Part-time : 18 weeks
Tumut Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Ulladulla Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Ultimo College, Main Campus No
  • Full-time : 36 weeks
Wagga Wagga Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
  • Online/Off-campus : 35 weeks
Walgett College No
  • Full-time : 18 months
Wellington College No
  • Full-time : 18 months
West Wyalong Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Wetherill Park College No
  • Full-time : 37 weeks
  • Part-time : 22 weeks
Wilcannia College No
  • Full-time : 18 months
Wollongong Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks
Yass Campus No
  • Full-time : 36 weeks
  • Part-time : 35 weeks
Young Campus No
  • Full-time : 36 years
  • Part-time : 35 weeks

Fee comments

Campuses: Armidale Campus, Bourke College, Brewarrina College, Broken Hill College, Condobolin College, Coomealla College, Coonabarabran Campus, Coonamble College, Cowra College, Dunedoo College, Forbes College, Gilgandra College, Glen Innes Campus, Gunnedah Campus, Inverell Campus, Lake Cargelligo College, Lightning Ridge College, Lithgow College, Moree Campus, Mudgee College, Narrabri Campus, Nyngan College, Orange College, March Street Campus, Quirindi Campus, Walgett College, Wellington College, Wilcannia College.

**ADDITIONAL RESOURCES**Learners are responsible for gaining their National Police Check and Working with Children Check. Learners will need access to a computer and internet and relevant stationery for study such as pens, note book, thumb drive, etc. Learners will need suitable attire for Work Placement.

Campuses: Campbelltown College.

A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances. Please click on the Smart and Skilled link http://www.training.nsw.gov.au/smartandskilled/prices_fees.html to work out what you will pay for this course based on your personal circumstances. Depending on your personal circumstances, you may be eligible for a fee discount or fee exemption. Please contact 13 7974 for further information. If you apply for a VET Student Loan you will need to have your Tax File Number (TFN) handy. If you do not have a TFN you can apply for one through most Australia Post outlets, and obtain a Certificate of Application for a TFN. Once you receive your TFN from the Australian Tax Office (ATO) you must contact your college so they can arrange for you to enter it into your VET Student Loan application.**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- Textbook for unit HLTAID003 Provide First Aid. Textbook can be purchased from:VETRes Learning Resources http://www.vetres.net.au/First-Aid-Textbook-8th-Edition.html Title: First Aid Textbook 8th Edition, at a cost of: $18.50

Campuses: Griffith Campus, Ulladulla Campus, Wagga Wagga Campus, Wollongong Campus, Yass Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:- a device with a camera and a microphone. - adequate data and internet speed to enable class participation and to complete assessments.- Current Working with Children Clearance and a National Police CheckStudents can negotiate the use of a TAFE NSW device on campus as needed, however, campus operational hours may not allow full access.

Campuses: Hamilton Campus, Hamilton Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study: - criminal record check - $24.90 - working with children check- access to a computer and the internet

Campuses: Meadowbank Campus, Meadowbank Campus.

**ADDITIONAL RESOURCES**

Campuses: OTEN (Open Training Education Network), OTEN (Open Training Education Network), OTEN (Open Training Education Network).

**PAYMENT OPTIONS AND ASSISTANCE**This course is approved for a Commonwealth VET Student Loan (VSL). If you meet the VSL eligibility and academic suitability requirements, you are able to apply to the Commonwealth for a loan to cover all or part of your course fee. We will ask you whether you would like to apply for a VET Student Loan when you enrol and advise you of the process.Find out more about [VET Student Loans](https://www.tafensw.edu.au/vet-student-loans).Direct payment by Unit of Study instalments is available for this course. The Units of Study and associated fees for this course are detailed below. Fees are charged on the census day for each Unit of Study. To secure a loan for part or all of your course, you must be eligible and submit a valid application to the Commonwealth for a VET Student Loan. You may withdraw prior to the census date without incurring a fee.

Campuses: Ourimbah Campus, Ourimbah Campus, Ourimbah Campus.

**ADDITIONAL RESOURCES**You will need to provide for yourself the following resources which you will keep when you complete your study:a USB storage device to save back up of your class work and assessments as well as have access to a computer with internet to complete any online component. Computers can be accessed by students in TAFE Libraries. Recommended For Success- TAFE NSW will make every reasonable effort to ensure that it can accomodate your language, literacy and numeracy needs.

Campuses: Parkes College.

**ADDITIONAL RESOURCES**- You are responsible for gaining a National Police Check and Working with Children Check. - You will need access to a computer and internet and relevant stationery for study such as pens, note book, thumb drive, etc. - You will need suitable attire for Work Placement.

Campuses: Tamworth Campus.

**ADDITIONAL RESOURCES**You may be required to purchase a recommended text at a cost of up to $100. Learners are responsible for gaining their National Police Check and Working with Children Check. Learners will need access to a computer and internet and relevant stationery for study such as pens, note book, thumb drive, etc. Learners will need suitable attire for Work Placement.

Campuses: Taree Campus.

**ADDITIONAL RESOURCES**Students may be required to pay an $80 NDIS worker application fee and are liable for WWCC and criminal record checks required by industry for work placement. Students may also need to purchase a laptop or tablet for study purposes.

Campuses: Tenterfield Campus.

**ADDITIONAL RESOURCES** To be enrolled in this course you will need:- to attend 8 mandatory face to face workshops (1 per term) at Armidale Campus, arrange and fund your accommodation for the workshops if required.

Further information

To achieve this qualification, students must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

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