Diploma of Travel and Tourism Management

TAFE Queensland East Coast

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. It provides a pathway to work in travel and tourism industry sectors as a departmental or small business manager. Employers may include travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Entry Requirements:

Year 10 or equivalent; or related work experience.

Structure:

23 units: 12 core; 11 elective

Subjects you can Study:

Core: Source and use information on the tourism and travel industry; Develop and manage quality customer service practices; Enhance customer service experiences; Interpret financial information; Establish and conduct business relationships; Manage finances within a budget; Monitor work operations; plus more. Electives: Allocate tour or activity resources; Sell tourism products and services; Prepare quotations; Process reservations; Use a computerised reservations or operations system; Load touring equipment and supplies; Address protocol requirements; Respond to a customer in crisis; Assess tourism opportunities for local communities; plus more.

Accepts International Students:

Yes

Provider CRICOS: 02004B

Campus ATAR/OP Mid Year Intake Study Mode Duration
Mooloolaba No info Yes Full time 0.5 year
Mooloolaba No info Yes Part time 0.5 year
TAFE Queensland East Coast is the premier provider of vocational education and training and the largest in the Sunshine Coast and Wide Bay region with seven campuses and over 20,000 enrolments annually.

TAFE Queensland East Coast is the result of an amalgamation between Sunshine Coast TAFE and Wide Bay TAFE. By harnessing the strong reputation each of these Institutes had in their communities for providing exceptional training and education they are able to improve education and training to the region as a collaborative force.

Provider CRICOS: 02004B

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