Certificate II in Retail Services

TAFE Queensland South West

This qualification is part of the Retail Services Training Package. It reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements:

No minimum education

Structure:

12 units: 7 core; 5 elective

Subjects you can Study:

Core: Engage the customer; Communicate in the workplace to support team and customer outcomes; Work effectively in a service environment; Organise personal work requirements; Advise on products and services; Identify and respond to security risks; Contribute to workplace health and safety. Elective: Handle food safely in a retail environment; Receive and handle retail stock; Produce visual merchandise displays; plus more.

Accepts International Students:

Yes

Provider CRICOS: 02011C

Related Careers:

Cashier, Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Roma No info No
Dalby No info No
Inala No info No
Warwick No info No
Bundamba No info No
Kingaroy No info No
Nurunderi No info No
Toowoomba No info No
Chinchilla No info No
Springfield No info No
TAFE Queensland South West is the result of an amalgamation between Southern Queensland Institute of TAFE and The Bremer Institute of TAFE.

Their flexible and tailored training, covering more than 30 unique industries, is delivered onsite, online, in the workplace, and at twelve regional campuses, allowing industry and students to balance their professional, personal and learning objectives. Through developing relationships with industry, and working closely with communities, they successfully anticipate, address and meet the region's skilling needs.

Provider CRICOS: 02011C

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