Course Level
Certificate IV
CRICOS
102971M
Certificate IV in Automotive Management - AUR40116
This qualification reflects the role of individuals who perform management roles in an automotive retail, service and repair environment.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
ROBINA | Full-time - 2 years | N/A | N/A |
Coolangatta | Full-time - 2 years | N/A | N/A |
Coomera | Full-time - 2 years | N/A | N/A |
SOUTHPORT | Full-time - 2 years | N/A | N/A |
Ashmore | Full-time - 2 years | N/A | N/A |
Structure
10 units: 6 core; 4 elective
Subjects
- Manage a small team
- Mentor in the workplace
- Manage small business finances
- Manage environmental and sustainability best practice in an automotive workplace
- Develop work priorities
- Determine retail rates for automotive products and services
- Comply with legal aspects of a service and repair contract in an automotive workplace
- Maintain quality processes in an automotive workplace
- Maintain business image in an automotive workplace
- Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- Maintain business technology
- Build customer relations in an automotive workplace
- Manage complex customer issues in an automotive workplace
- Adapt work processes to new technologies in an automotive workplace
- Estimate and quote automotive mechanical and electrical repairs
- Lead effective workplace relationships
- Conduct information sessions in an automotive workplace
- Develop, present and negotiate client solutions
Entry requirements
- This qualification may be accessed by direct entry.No licensing, legislative or certification requirements apply to this qualification at the time of publication.