Certificate IV in Hospitality

TasTAFE

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. It provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Entry Requirements:

Lower level qualifications; and/or industry experience is strongly recommended.

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Manage diversity in the workplace; Work effectively in hospitality service; Enhance the customer service experience; Manage conflict; Manage finances within a budget; Coach others in job skills; Lead and manage people; Monitor work operations; Implement and monitor work health and safety practices. Elective: Use hygienic practices for hospitality service; Maintain hard floor surfaces; Clean glass surfaces; Provide housekeeping services to guests; Conduct night audit; Write complex documents; plus more.

Further information:

Applicants must possess Australian Core Skills Framework levels of at least 3 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills. Students entering as an apprentice or trainee must be employed in the relevant industry prior to enrolment.

Campus Mid Year Intake Study Mode Duration
Campbell Street (Hobart)
Burnie
Devonport
Alanvale
Launceston
Bridgewater Trade Training Ctr
Clarence
TasTAFE have a range of flexible and supported learning options available around the state to ensure that education and training programs suit individual learning styles, interests and business training needs. These options include online, workplace, self-paced, distance and evening classes, as well as onsite-training for business clients and apprentices.

Provider CRICOS: 03041M

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