Certificate II in Community Pharmacy - SIR20116
Time Education and Training
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:
This qualification reflects the role of pharmacy assistants who use a defined and limited range of customer service skills. With basic product knowledge, they recommend and supply a limited range of products to customers and often refer enquiries to other team members. They are involved in mainly routine front of pharmacy tasks such as point-of-sale service, stock maintenance and display. They work under close supervision, with guidance from more experienced and senior pharmacy assistants and ultimately under the supervising pharmacist.Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Structure
- 12 units: 4 core
- 8 elective
Subjects
- Work effectively in a community pharmacy
- Sell to the retail customer
- Participate in workplace health and safety
- Produce visual merchandise displays
- Balance and secure point-of-sale terminal
- Use pharmacy practices for infection control
- Follow point-of-sale procedures
- Assist customers with vitamins, minerals and supplements
- Interact with pharmacy customers
- Assist customers with skin and anti-fungal products
- Advise on beauty products and services
- Organise and maintain the store environment
- Design and apply make-up
- Receive and handle retail stock
- Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
- Assist customers with oral care products
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| Mile End | No |
Further information
Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines.
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