Certificate III in Community Pharmacy - SIR30116

TIME Education and Training

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. They have sound knowledge of a broad range of pharmacy products and health care support services. Some pharmacy assistants may be involved in assisting with a limited range of dispensary activities. They work with some independence, under limited supervision from others, but ultimately under the supervising pharmacist. They may provide technical advice and support to team members.Pharmacy assistants must comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • 19 units: 11 core
  • 8 elective


  • Provide and promote services to pharmacy customers
  • Work effectively in a community pharmacy
  • Deliver medicines to customers outside the pharmacy
  • Participate in workplace health and safety
  • Produce visual merchandise displays
  • Balance and secure point-of-sale terminal
  • Recognise healthy body systems
  • Use pharmacy practices for infection control
  • Assist customers with prescriptions
  • Work with diverse people
  • Follow point-of-sale procedures
  • Assist customers with vitamins, minerals and supplements
  • Assist in dispensing prescriptions
  • Pierce ear lobes
  • Assist customers with first aid products
  • Assist customers with allergy relief products
  • Assist customers with cough and cold relief products
  • Assist customers with baby and infant care products
  • Assist customers with skin and anti-fungal products
  • Assist customers with eye and ear care products
  • Control stock
  • Support marketing and promotional activities
  • Advise on beauty products and services
  • Organise personal work priorities and development
  • Assist customers with products for gastro-intestinal conditions
  • Assist customers with women's and men's health care products
  • Assist customers with analgesic and anti-inflammatory products
  • Assist customers with smoking cessation products
  • Assist customers with pregnancy and maternal health products and services
  • Build customer relationships and loyalty
  • Design and apply make-up
  • Receive and handle retail stock
  • Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
  • Assist customers with oral care products

Study information

CampusFeesEntryMid year intakeAttendance
Mile End No

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