Type of institution: TAFE Institute Level: Pre-degree CRICOS: 01505M
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.Possible job titles include:area manager or operations managercaf\u00e9 owner or managerclub secretary or managerexecutive chefexecutive housekeeperexecutive sous cheffood and beverage managerhead chefmotel owner or managerrooms division manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Structure
33 units: 16 core
17 elective
Subjects
Deal Caribbean Stud games
Use a computerised reservations or operations system
Clean glass surfaces
Process reservations
Investigate and design e-business solutions
Maintain hard floor surfaces
Package prepared foodstuffs
Prepare poultry dishes
Prepare and monitor budgets
Maintain the quality of perishable items
Prepare Asian sauces, dips and accompaniments
Participate in safe food handling practices
Deal Casino War games
Develop host community awareness of tourism
Prepare and serve non-alcoholic beverages
Lead and manage people
Prepare food to meet special dietary requirements
Provide advice on food
Produce cakes
Use hygienic practice for hospitality service
Deal Mississippi Stud games
Prepare stocks, sauces and soups
Provide club reception services
Provide valet service
Conduct Roulette games
Identify hazards, assess and control safety risks
Provide advice on imported wines
Manage risk
Produce gateaux, torten and cakes
Develop tourism products
Produce petits fours
Develop and implement marketing strategies
Plan and conduct evacuation of premises
Plan catering for events or functions
Conduct night audit
Use hygienic practices for food safety
Prepare Asian stocks and soups
Provide housekeeping services to guests
Manage event staging components
Provide advice on food and beverage matching
Plan and display buffets
Address protocol requirements
Plan and implement sales activities
Produce chocolate confectionery
Handle and serve cheese
Research and analyse tourism data
Manage a franchise operation
Serve food and beverage
Prepare Asian appetisers and snacks
Establish and conduct business relationships
Prepare dishes using basic methods of cookery
Provide lost and found services
Conduct a product tasting for alcoholic beverages
Monitor and control individual and crowd behaviour
Provide visitor information
Coordinate cooking operations
Develop and implement a business plan
Prepare dim sum
Manage diversity in the workplace
Conduct Keno games
Control stock
Develop, implement and monitor the use of social media in a business
Produce Japanese desserts
Establish stock and purchasing and control systems
Provide gueridon service
Manage gaming activities
Clean premises and equipment
Determine event feasibility
Attend gaming machines
Prepare dishes using basic methods of Asian cookery
Deal Poker games
Deal Three Card Poker games
Plan and monitor espresso coffee service
Produce and serve food for buffets
Make a presentation
Produce yeast-based bakery products
Prepare Asian salads
Obtain and manage sponsorship
Conduct Big Wheel games
Manage the sale or service of wine
Monitor staff performance
Work effectively in hospitality service
Coordinate production of brochures and marketing materials
Develop menus for special dietary requirements
Provide table service of food and beverage
Wash furniture and fittings
Create electronic presentations
Model sugar-based decorations
Prepare Chinese roast meat and poultry dishes
Operate and monitor cellar systems
Manage employee relations
Use food preparation equipment
Work effectively as a cook
Provide porter services
Conduct Rapid Roulette games
Create a promotional display or stand
Process payroll
Participate in cooperative online marketing initiatives
Prepare and serve cocktails
Conduct Sic Bo games
Prepare appetisers and salads
Manage finances
Research and comply with regulatory requirements
Prepare rooms for guests
Sort and remove waste and recyclable materials
Manage finances within a budget
Launder linen and guests clothes
Manage a business continuity crisis
Prepare specialised food items
Prepare meat dishes
Plan in-house events or functions
Develop and implement a food safety program
Prepare and serve espresso coffee
Manage meetings
Deal Blackjack games
Create and use databases
Transport and store food
Manage revenue
Manage volunteers
Deal Pontoon games
Profile the market
Sell tourism products and services
Develop workplace policy and procedures for sustainability
Prepare Japanese cooked dishes
Clean window coverings
Develop and manage sustainable energy practices
Produce cakes, pastries and breads
Provide accommodation reception services
Provide advice on Australian wines
Prepare curry pastes and powders
Develop culturally appropriate tourism operations
Provide room service
Produce cook-chill and cook-freeze foods
Select catering systems
Research event industry trends and practice
Conduct Rapid Baccarat games
Maintain cleaning storage areas
Roster staff
Develop and use complex spreadsheets
Prepare Indian pickles and chutneys
Design and produce sweet buffet showpieces
Prepare Asian cooked dishes
Establish and maintain a work health and safety system
Develop and manage quality customer service practices
Manage on-site event operations
Monitor work operations
Provide silver service
Prepare Indian breads
Provide for the safety of persons at risk
Prepare quotations
Produce desserts
Interpret financial information
Source and use information on the hospitality industry
Clean wet areas
Re-thermalise chilled and frozen foods
Manage conflict
Prepare Indian sweetmeats
Prepare financial reports
Prepare vegetable, fruit, eggs and farinaceous dishes
Prepare Asian desserts
Prepare and present sandwiches
Prepare portion-controlled meat cuts and meat products
Manage physical assets
Prepare sashimi
Prepare tandoori dishes
Prepare and model marzipan
Process accounts payable and receivable
Study information
Campus
Fees
Entry
Mid year intake
Attendance
Melbourne
Domestic: $19,578 International: $24,600
No
Online/Off-campus
Flexible Delivery
Full-time
: 1.5
years
Part-time
: 3
years
Sydney
Domestic: $17,374
No
Online/Off-campus
Flexible Delivery
Full-time
: 1.5
years
Part-time
: 3
years
Further information
Applicants must possess Australian Core Skills Framework levels of at least 4 across reading, writing, learning, oral communication, and numeracy skills to successfully complete this program. Students who do not possess these skills to the level required will be enrolled in additional subjects to build the required skills.