Advanced Diploma of Travel and Tourism Management - SIT60116

William Angliss Institute VIC

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 01505M

This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.Possible job titles include:account managerbusiness development managerdirector of groups and incentivesdirector of marketingdirector of product development operations managerdirector of salesgeneral manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 27 units: 17 core
  • 10 elective

Subjects

  • Use a computerised reservations or operations system
  • Construct promotional international airfares
  • Provide first aid in remote situations
  • Enhance customer service experiences
  • Process reservations
  • Investigate and design e-business solutions
  • Prepare and monitor budgets
  • Construct advanced international airfares
  • Develop host community awareness of tourism
  • Lead and manage people
  • Operate commercial vehicle
  • Source and use information on the tourism and travel industry
  • Identify hazards, assess and control safety risks
  • Manage risk
  • Build and launch a small business website
  • Develop tourism products
  • Develop and implement marketing strategies
  • Use hygienic practices for food safety
  • Maintain product inventories
  • Load touring equipment and supplies
  • Research and analyse tourism data
  • Prepare and present proposals
  • Establish and conduct business relationships
  • Provide visitor information
  • Develop and implement a business plan
  • Manage diversity in the workplace
  • Develop, implement and monitor the use of social media in a business
  • Operate tours in a remote area
  • Lead tour groups
  • Operate four wheel drive vehicle
  • Assess tourism opportunities for local communities
  • Obtain and manage sponsorship
  • Construct normal international airfares
  • Set up and operate a camp site
  • Prepare and present tour commentaries or activities
  • Operate coach/bus
  • Monitor staff performance
  • Administer billing and settlement plan
  • Manage employee relations
  • Plan e-marketing communications
  • Develop and implement local or regional tourism plan
  • Provide outdoor catering
  • Research and comply with regulatory requirements
  • Implement e-business solutions
  • Manage finances within a budget
  • Manage a business continuity crisis
  • Prepare specialised interpretive content on cultural and heritage environments
  • Develop and maintain the general and regional knowledge required by guides
  • Manage revenue
  • Manage volunteers
  • Provide advice on international destinations
  • Sell tourism products and services
  • Develop workplace policy and procedures for sustainability
  • Prepare specialised interpretive content on marine environments
  • Develop culturally appropriate tourism operations
  • Source airfares for domestic flights
  • Develop public relations campaigns
  • Research and share general information on Australian Indigenous cultures
  • Provide advice on Australian destinations
  • Establish and maintain a work health and safety system
  • Provide specialist advice on cruises
  • Develop environmentally sustainable tourism operations
  • Provide first aid
  • Access and interpret product information
  • Process travel-related documentation
  • Book supplier products and services
  • Manage projects
  • Recruit, select and induct staff
  • Develop and manage quality customer service practices
  • Monitor work operations
  • Prepare quotations
  • Interpret financial information
  • Coordinate and operate tours
  • Write complex documents
  • Allocate tour or activity resources
  • Manage physical assets
  • Prepare specialised interpretive content on flora, fauna and landscape

Standard entry requirements

There are no entry requirements for this qualification.

Study information

Campus Fees Entry Mid year intake Attendance
Melbourne Domestic: $18,000
International: $18,000
Yes
  • Part-time : 3 years
  • Full-time : 1.5 years
  • Online/Off-campus
  • Flexible Delivery

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