William Angliss Institute VIC

Certificate III in Aviation (Cabin Crew) - AVI30219

William Angliss Institute VIC

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 01505M

This qualification reflects the roles of cabin crew personnel performing normal and emergency cabin crew duties in support of commercial or Defence aviation operations.Cabin crew duties include applying technical and non-technical aviation skills and knowledge to cabin service and cargo operations.This qualification forms some of the requirements for certification by the Civil Aviation Safety Authority (CASA) as a task specialist or other aerial work operations as directed by Civil Aviation Safety Regulation (CASR) Part 138 Aerial work operations.Civil and military cabin crew seeking certification should check these requirements with CASA.Occupations may include:Cabin CrewCrew AttendantFlight Attendant.


  • Apply aviation work health and safety procedures
  • Prepare workplace documents
  • Carry out beverage service on an aircraft
  • Support operational plan
  • Respond to abnormal and emergency situations in an aircraft
  • Contribute to team effectiveness
  • Undertake aircraft underwater escape and survival
  • Work effectively in the aviation industry
  • Maintain the safety of people and aircraft
  • Undertake emergency response action to a security threat
  • Conduct in-flight retailing
  • Manage and carry out pre- and post-flight cabin checks
  • Manage human factors in aviation operations
  • Provide workplace information and resourcing plans
  • Apply aircraft safety procedures
  • Advise on major services and attractions at aviation destinations
  • Maintain security awareness and vigilance in an aviation workplace
  • Manage disruptive behaviour and unlawful interference with aviation
  • Apply and monitor aviation workplace security procedures
  • Operate firefighting equipment
  • Implement aviation risk management processes
  • Provide quality customer service
  • Organise personal work priorities and development
  • Provide advice about cuisine on an aircraft
  • Contribute to effective workplace relationships
  • Carry out aircraft business and first class meal and non-alcoholic beverage service
  • Employ fatigue risk management practices in an aviation workplace
  • Provide first aid
  • Provide assistance to customers
  • Provide responsible service of alcohol
  • Carry out food preparation and service on an aircraft
  • Provide first aid in an aviation environment
  • Apply knowledge of the structure, products and services of an airline operator
  • Provide customer service on an aircraft
  • Implement regulations and policies during aviation safety and service operations
  • Lead a work team or group

Standard entry requirements

There are no entry requirements for this qualification.However, first aid certification, a Responsible Service of Alcohol certificate and other regulatory requirements are essential for employment.

Study information

CampusFeesEntryMid year intakeAttendance
Melbourne Domestic: $4,039
International: $9,560
  • Full-time : 0.5 years
Sydney Domestic: $4,877
  • Full-time : 0.5 years

Fee comments

Campuses: Sydney.

Uniform and Excursion

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? LoginForgot password?

Join the conversation