Certificate IV in Guiding - SIT40216

William Angliss Institute VIC

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 01505M

This qualification reflects the role of individuals who use a broad range of specialist guiding skills combined with a substantial depth of subject matter knowledge to deliver tours. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.This qualification provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually conduct tours that involve multiple products, services and sites involving the management of tour logistics. They are employed or contracted by inbound tour operators, outbound tour wholesalers, local tour operators, or they may be owner-operators of small tourism or travel businesses.Possible job titles include:cultural guideheritage guideinterpretive guidenature-based guidetour directortour guidetour managerwalking guide.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Structure

  • 9 units: 3 core
  • 6 elective

Subjects

  • Provide first aid in remote situations
  • Enhance customer service experiences
  • Operate commercial vehicle
  • Source and use information on the tourism and travel industry
  • Identify hazards, assess and control safety risks
  • Use hygienic practices for food safety
  • Develop interpretive activities
  • Address protocol requirements
  • Load touring equipment and supplies
  • Operate tours in a remote area
  • Participate in environmentally sustainable work practices
  • Build client relationships and business networks
  • Lead tour groups
  • Participate in safe work practices
  • Operate four wheel drive vehicle
  • Set up and operate a camp site
  • Prepare and present tour commentaries or activities
  • Show social and cultural sensitivity
  • Operate coach/bus
  • Respond to a customer in crisis
  • Provide outdoor catering
  • Manage extended touring programs
  • Read and write information in a language other than English
  • Conduct complex oral communication in a language other than English
  • Prepare specialised interpretive content on cultural and heritage environments
  • Develop and maintain the general and regional knowledge required by guides
  • Provide freelance services
  • Provide advice on international destinations
  • Provide arrival and departure assistance
  • Sell tourism products and services
  • Prepare specialised interpretive content on marine environments
  • Implement and monitor environmentally sustainable work practices
  • Work as a guide
  • Research and share general information on Australian Indigenous cultures
  • Provide advice on Australian destinations
  • Develop in-house recreational activities
  • Provide first aid
  • Access and interpret product information
  • Process travel-related documentation
  • Coach others in job skills
  • Interpret aspects of local Australian Indigenous culture
  • Read and write documents in a language other than English
  • Coordinate and operate sustainable tourism activities
  • Coordinate and operate tours
  • Establish networks
  • Manage conflict
  • Allocate tour or activity resources
  • Prepare specialised interpretive content on flora, fauna and landscape
  • Carry out vehicle servicing and maintenance

Standard entry requirements

There are no entry requirements for this qualification.

Study information

Campus Fees Entry Mid year intake Attendance
Melbourne Domestic: $3,750
International: $7,700
Yes
  • Part-time : 1 year
  • Full-time : 0.5 years
  • Online/Off-campus
  • Flexible Delivery

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