Develop an online presence for customer engagement - SIRSS00021

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 01505M

A set of skills to develop, implement and evaluate an organisation’s online presence and to use platforms professionally and ethically.This Skill Set is designed for use across industries.

Subjects

• Develop a basic website for customer engagement
• Maintain ethical and professional standards when using social media and online platforms
• Analyse performance of social media and online business tools
• Manage risk to organisational reputation in an online setting
• Use social media and online tools

Study pathways

Achievement of these units provides credit towards any Training Package qualification containing any of the Skill Set units of competency.

Bachelor of Business Administration and Bachelor of Psychology

Macquarie University

Bachelor of Business Analytics and Bachelor of Applied Finance

Macquarie University

Bachelor of Business / Bachelor of Laws

James Cook University JCU

Bachelor of Business, Government and Policy (Honours)

University of Canberra

Graduate Diploma of Business Transformation

Edith Cowan University ECU

Master of Business Law

Southern Cross University