Certificate II in Supply Chain Operations - TLI20420

Wodonga Institute of TAFE

Type of institution: TAFE Institute
Level: Pre-degree

This is a general qualification for supply chain operations.This is a qualification for a person engaged in supply chain operations support who undertakes a range of tasks involving known routines and procedures, with limited individual responsibility.Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.Job rolesJob roles and titles vary across different sectors. Possible job titles relevant to this qualification include:depot yard persondespatch clerkinventory clerkloaderpick packerreach truck/forklift driverreceiving clerkstore persontransport clerkwarehouse operatoryard personNo licensing legislative or certification requirements apply to this qualification at the time of publication.


  • Clean and inspect pooled equipment
  • Conduct workplace information briefings
  • Perform electronic data interchange to transmit documentation
  • Operate a bulk dry goods transfer process
  • Use bulk transfer equipment (dry)
  • Conduct weighbridge operations
  • Use and maintain minor mechanical equipment
  • Follow work health and safety procedures
  • Apply accident-emergency procedures
  • Check conveyor operational status
  • Load and unload goods/cargo
  • Replenish stock
  • Monitor and process attendance records
  • Use communications systems
  • Work in a socially diverse environment
  • Handle dangerous goods/hazardous substances
  • Operate commercial vehicle
  • Identify the roles and functions of the supply chain industry
  • Maintain petty cash account
  • Process international parcels and letters
  • Sell products and services
  • Pick and process orders
  • Move materials mechanically using automated equipment
  • Complete routine administrative tasks
  • Secure cargo
  • Implement grain monitoring measures
  • Operate a forklift
  • Consolidate mail
  • Monitor plant and equipment in an environmentally sustainable manner
  • Conduct financial transactions
  • Receive goods
  • Apply fatigue management strategies
  • Process workplace documentation
  • Complete workplace orientation/induction procedures
  • Use business software applications
  • Shift materials safely using manual handling methods
  • Work effectively with others
  • Despatch stock
  • Follow vehicle protocols for loading and unloading
  • Apply quality procedures
  • Participate in environmentally sustainable work practices
  • Apply grain protection measures
  • Prepare and process financial documents
  • Process customer complaints
  • Load and unload explosives/dangerous goods
  • Present routine workplace information
  • Ensure the safety of transport activities (Chain of Responsibility)
  • Connect and disconnect reefer units
  • Undertake general site maintenance
  • Use infotechnology devices in the workplace
  • Prioritise courier delivery operations
  • Complete and check import/export documentation
  • Manually sort mail and parcels
  • Operate specialised light load shifting equipment
  • Conduct housekeeping activities
  • Participate in stocktakes
  • Operate firefighting equipment
  • Check and assess operational capabilities of equipment
  • Interpret road maps and navigate pre-determined routes
  • Licence to operate an order picking forklift truck
  • Load and unload tankers
  • Licence to operate a forklift truck
  • Deliver a service to customers
  • Operate pooled equipment
  • Operate a bulk liquid transfer process
  • Process and maintain workplace information
  • Process parcels and letters
  • Maintain and use hand tools
  • Prepare cargo for transfer with slings
  • Participate in basic workplace communication
  • Carry out delivery operations
  • Identify goods and store to specifications
  • Follow security procedures when working with goods and cargo
  • Stream mail
  • Despatch mail
  • Use product knowledge to complete work operations
  • Operate specialised load shifting equipment
  • Apply safe procedures when handling/transporting dangerous goods or explosives
  • Package goods

Study information

CampusFeesEntryMid year intakeAttendance
Logic Centre Barnawartha North Yes
  • Full-time : 12 months

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