How to become a Community Worker

Community workers encourage and assist community groups to identify their needs, participate in decision-making and develop appropriate services and facilities to meet those needs.

Personal requirements of a Community Worker

  • Enjoy assisting people
  • Able to work independently
  • Able to work in cooperation with others
  • Good work organisation and time management skills
  • Able to relate to people effectively and patiently
  • Able to manage and help resolve conflict
  • Able to understand the issues and interests of the communities involved
  • Good oral and written communication skills

Education & Training for a Community Worker

To become a community worker you usually have to complete a VET qualification in a relevant discipline such as community services or community development. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information. You can also become a community worker by studying a relevant field at university. Entry to relevant degree courses usually requires you to gain your Senior Secondary Certificate of Education. For more information, see the separate entries for Aboriginal and Torres Strait Islander Health Worker, Social Worker, Welfare Worker and Youth Worker. Universities have different prerequisites and some have flexible entry requirements or offer external study. Contact the institutions you are interested in for more information. For further details, visit

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Avg. weekly wage:


Future growth:

very strong growth

Employment by state:

ACT 2%

NSW 34.2%

NT 3.1%

QLD 17.4%

SA 8.7%

TAS 2.3%

VIC 19.1%

WA 13.2%

Hours worked:




Gender split:

Male 33.2%

Female 66.8%

Education level:

Not completed Year 10: 0%

Not completed Year 12: 5.8%

Highest qualification is secondary school: 17.3%

Highest qualification is a Certificate 3 or 4: 24.6%

Highest qualification is a Diploma or Advanced Diploma: 21.7%

Highest qualification is a Bachelor degree: 22.1%

Highest qualification is a Postgraduate Diploma or Graduate Certificate: 8.5%

Age bracket:

Below 35 years: 32.7%

Above 35 years: 67.2%

*The data above is sourced from the Department of Employment’s Job Outlook website.

Additional Information
To become a member of the Australian Community Workers Association (ACWA) you need to complete an approved degree or two-year diploma in community services work, human services community welfare, community development or a similar discipline that is approved by ACWA. Contact the association for further information and a current list of approved courses. A Working with Children Check and National Police Check may also be required.
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