Community workers encourage and assist community groups to identify their needs, participate in decision-making and develop appropriate services and facilities to meet those needs.
Duties & Tasks
Community workers may perform the following tasks:assist community groups in planning, developing, maintaining and evaluating community resources, programmes and support networks
support, develop and evaluate strategies that encourage community participation in activities
research, analyse and assist council, town planning, corporate planning and environmental health departments in developing community service policies
communicate frequently with community groups, welfare agencies, government bodies, non-government organisations and private businesses about community services such as housing, health, welfare and recreation
monitor, evaluate and recommend changes to community development programmes, policies, practices or budgets
help raise community and public awareness regarding issues such as welfare rights by promoting, organising and helping to coordinate meetings and seminars
carry out administrative work, which may include written correspondence, preparing submissions and reports for government bodies or other agencies and attending management meetings.
The work of community workers involves considerable personal contact and travel within communities. They are normally expected to attend evening meetings and occasional weekend activities.
enjoy assisting people
able to work independently
able to work in cooperation with others
good work organisation and time management skills
able to relate to people effectively and patiently
able to manage and help resolve conflict
able to understand the issues and interests of the communities involved
good oral and written communication skills.