How to become a Dispensary Assistant

Dispensary assistants work under the supervision of a pharmacist to prepare medicines, advise customers on non-medicinal products and assist with stock control.

Personal requirements of a Dispensary Assistant

  • careful and methodical
  • willing to learn new skills
  • good communication skills
  • able to deal sensitively with customers' needs.

Duties & Tasks of a Dispensary Assistant

Dispensary assistants: • refer prescriptions to the pharmacist • assist in the preparation of medicines • select stock and attach dispensing and cautionary labels • put medication into administration containers • use computers for routine maintenance procedures • carry out customer service duties, such as answering enquiries and advising customers on appropriate products for use in relation to certain health-related conditions • operate cash registers.

Working conditions for a Dispensary Assistant

Dispensary assistants have a high level of contact with the public and may have to work nights and weekends. They must also work within the bounds of legislation when providing advice to customers and selling certain medicines.

Avg. weekly wage:


Future growth:


Employment by state:

ACT 1.5%

NSW 29.4%

NT 0.8%

QLD 17.9%

SA 7.9%

TAS 2.8%

VIC 30.9%

WA 9.1%

Hours worked:



Lower unemployment

Gender split:

Male 10%

Female 90%

Education level:

Not completed Year 10: 4.9%

Not completed Year 12: 25%

Highest qualification is secondary school: 20.6%

Highest qualification is a Certificate 3 or 4: 36.3%

Highest qualification is a Diploma or Advanced Diploma: 7.6%

Highest qualification is a Bachelor degree: 14.9%

Highest qualification is a Postgraduate Diploma or Graduate Certificate: 4.1%

Age brackets:

15-19 - 0.1%

20-24 - 6.1%

25-34 - 26.8%

35-44 - 22.6%

45-54 - 19.5%

55-59 - 8.2%

60-64 - 7.1%

65 and Over - 9.5%

*The data above is sourced from the Department of Employment’s Job Outlook website.

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