Telemarketers telephone prospective customers to promote products and services and obtain sales or arrange sales visits.
Duties & Tasks
Telemarketers may perform the following tasks:work from a script and a list of contacts to promote products or services by telephone
create interest in a product or service and secure a sale or an agreement to see a sales representative
process and arrange the dispatch of products, information kits and brochures to interested clients
arrange appointments with sales representatives
record changes to contact details on a database and note follow-up action
maintain statistics of calls made and successes achieved
submit periodic reports on telemarketing activities and results
receive calls and provide information or assist with any problems.
Telemarketers are employed on a full-time, part-time or casual basis, and may be required to do shift, evening and weekend work.
pleasant and friendly manner
enjoy talking to people
aptitude for working with computers
high level of motivation
able to work as part of a team.