Tour guides accompany visitors on local tours and guide tourists within a specific country, region, area, city or site. They provide special information on history, archaeology, monuments and works of art, the environment, culture, natural and built attractions, places of interest, and any general matters of interest to the visitor.
Duties & Tasks
Tour guides may perform the following tasks:meet members of a tour on arrival and make introductions
coordinate pre-arranged accommodation and transport and make sure that tour members are comfortable
lead tour groups, drive coaches or limousines, advise tour members of local interest points, and prepare and present tour commentaries
coordinate pre-arranged tour activities such as visits to local attractions, restaurants or shops, train rides, cruises, extended tours, white water rafting, bushwalking and mountaineering
research and share general information on Australian Indigenous cultures
attend to operational problems such as booking errors and amendments, lost luggage or illness
provide first aid if needed
keep in touch with transportation companies
maintain written reports of daily activities and carry out other administrative work.
Being a tour guide is often physically demanding. During a tour, guides must be available at all times to answer questions and sort out problems. Manual work such as loading or unloading baggage or other equipment may be required.par Tour guides are often required to spend time away from home, especially those fulfilling the role of tour manager.
able to accept responsibility
patient and tactful
understanding and acceptance of different cultures
good organisational skills
excellent general knowledge of Australia and regional touring areas
problem-solving skills and ability to think logically
excellent communication and negotiation skills
able to cope with the physical demands of the job.