Training officers plan, develop, implement and evaluate training and development programmes in organisations.
Duties & Tasks
Training officers may perform the following tasks:coordinate a staff training programme based on organisational and employee needs
use questionnaires and surveys in consultation with managers and staff to analyse training needs as they relate to the goals of the organisation and work area
compile training manuals
develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge
arrange or conduct training courses, which may involve demonstrating equipment, operating video recorders and cameras, leading group discussions or role-playing activities and employing experts to run sessions
evaluate the effectiveness of training programmes using surveys, questionnaires, interviews and by observation, in order to plan future courses or to amend existing ones
obtain information on work-related external courses, prepare reports on their suitability and make recommendations on staff attendance at training courses
prepare, administer and conduct training assessments
provide career development sessions for existing staff and conduct induction sessions for new employees
assist in developing training interventions to meet the needs of internal and external stakeholders
support learners during training interventions
maintain learner outcomes in a Learning Management System.
Training officers instruct staff and management in many areas including occupational health and safety, operating plant machinery and equipment, driving, industrial relations, preparing for retirement, general clerical duties and supervisory skills.
able to take initiative
tactful and mature
aptitude for research
good organisational skills
excellent communication and presentation skills.