Certificate IV in Ambulance Communications (Dispatch) - HLT41020

This qualification reflects workers who have responsibility for dispatch and call-taking in an ambulance communication or coordination environment. The qualification applies to people working in emergency support and ambulance dispatch and communications. Such individuals are expected to work independently, take responsibility for their own outputs and act on information from a range of sources.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Campus
Duration
Fees
ATAR

Rozelle - Cnr Wharf & Balmain Roads

N/A
N/A

Subjects

  • Manage personal stressors in the work environment
  • Participate in workplace health and safety
  • Interpret and apply medical terminology appropriately
  • Recognise healthy body systems
  • Comply with infection prevention and control policies and procedures
  • Work with diverse people
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Provide Advanced First Aid
  • Receive and respond to requests for ambulance service
  • Assign and coordinate ambulance service resources
  • Process emergency incident calls and enquiries
  • Operate and control radio networks
  • Operate computer aided dispatch system
  • Maintain work health and safety
  • Provide First Aid
  • Work legally and ethically
  • Provide first point of contact
  • Communicate in complex situations to support health care

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