Course Level
Certificate III
Certificate III in Ambulance Communications (Call-taking) - HLT31020
This qualification reflects the role of ambulance communications call-takers who receive calls for service in emergency communication or coordination environments in a range of ambulance service organisations and under direct or indirect supervision.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
Rozelle - Cnr Wharf & Balmain Roads | N/A | N/A |
Subjects
- Manage personal stressors in the work environment
- Participate in workplace health and safety
- Interpret and apply medical terminology appropriately
- Recognise healthy body systems
- Work with diverse people
- Promote Aboriginal and/or Torres Strait Islander cultural safety
- Provide Advanced First Aid
- Work with people with mental health issues
- Receive and respond to requests for ambulance service
- Operate computer aided dispatch system
- Provide First Aid
- Work legally and ethically
- Provide first point of contact
- Communicate in complex situations to support health care
Related Courses
Certificate IV in Ambulance Communications (Dispatch) - HLT41020
Ambulance Service of NSW
Certificate II in Medical Service First Response - HLT21020
Ambulance Service of NSW
