Type of institution: Registered Training Organisation Level: Pre-degree CRICOS: 00103D
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Structure
8 core units plus 8 elective units.
Subjects
Work with users of violence to effect change
Develop a tenancy mix strategy
Assess and promote social, emotional and physical wellbeing
Monitor performance of property or facility portfolio
Establish self-directed recovery relationships
Acquire properties by purchase or transfer
Facilitate the empowerment of older people
Manage a consultant property project team
Develop and review individual alcohol and other drugs treatment plans
Support community action
Provide advanced facilitation practice
Promote and facilitate self advocacy
Develop quality systems in line with registration standards
Secure and manage funding
Engage respectfully with young people
Facilitate continuous improvement
Provide sexual and reproductive health information to clients
Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
Operate in a family law environment
Manage workforce planning
Analyse impacts of sociological factors on clients in community work and services
Provide services to people with co-existing mental health and alcohol and other drugs issues
Identify and respond to children and young people at risk
Counsel clients affected by domestic and family violence
Facilitate community participation and social inclusion
Lead and manage team effectiveness
Manage risk
Develop and support community leadership
Manage work health and safety
Provide case management supervision
Facilitate responsible behaviour
Manage and maintain tenancy agreements and services
Promote Aboriginal and/or Torres Strait Islander cultural safety
Contribute to a detailed property feasibility study
Undertake relationship and family work in the context of the agency and sector
Secure funding
Recognise and respond to crisis situations
Develop and promote positive person-centred behaviour supports
Work collaboratively to maintain an environment safe for children and young people
Manage project quality
Manage project human resources
Respond to critical situations
Support families to develop relationships
Implement asset management plan
Lead and manage organisational change
Develop strategies for alcohol and other drugs relapse prevention and management
Apply specialist interpersonal and counselling interview skills
Provide advocacy and representation services
Develop and lead community engagement strategies to enhance participation
Work within organisation and government structures to enable community development outcomes
Manage head lease
Manage project stakeholder engagement
Support workplace coaching and mentoring
Develop social housing enterprise opportunities
Develop and provide person-centred service responses
Facilitate the recovery process with the person, family and carers
Manage budgets and financial plans
Manage stress in the workplace
Work with people with mental health issues
Promote and represent the service
Develop and implement service programs
Support the rights and safety of children and young people
Work with forced migrants
Manage project scope
Work collaboratively with the care network and other services
Manage people performance
Represent organisation in court or tribunal
Engage and resource clients to improve their interpersonal relationships
Manage recruitment selection and induction processes
Develop, facilitate and review all aspects of case management
Provide services for young people appropriate to their needs and circumstances
Present information to stakeholder groups
Manage and promote diversity
Support individuals with autism spectrum disorder
Respond to client language, literacy and numeracy needs
Meet statutory and organisation information requirements
Reflect and improve upon counselling skills
Lead and facilitate off-site staff
Confirm client developmental status
Plan and conduct group activities
Work within a structured counselling framework
Provide person-centred services to people with disability with complex needs
Provide systems advocacy services
Implement community development strategies
Research and apply evidence to practice
Develop, implement and review quality framework
Work with people experiencing or at risk of homelessness
Work effectively in relationship work
Work intensively with clients
Implement trauma informed care
Analyse client information for service planning and delivery
Provide advanced first aid
Facilitate and monitor contact
Coordinate complex case requirements
Develop and implement procedures to enable young people to address their needs
Coordinate client directed services
Support clients in decision-making processes
Develop and provide community projects
Control persons using empty hand techniques
Develop and implement policy
Provide leadership across the organisation
Manage project information and communication
Plan health promotion and community intervention
Increase the safety of individuals at risk of suicide
Manage partnership agreements with service providers
Facilitate workplace debriefing and support processes
Facilitate changeover
Undertake project work
Assist families to self manage contact
Provide recovery oriented mental health services
Manage project time
Assess needs of clients with alcohol and other drugs issues
Assess co-existing needs
Facilitate the counselling relationship
Develop life cycle asset management plan
Manage service response to young people in crisis
Lead the work team
Provide alcohol and other drugs withdrawal services
Develop, implement and review sexual and reproductive health education programs
Provide supervision in a secure system
Manage project cost
Develop and implement crisis management plans
Reflect on and improve own professional practice
Develop and implement a community renewal plan
Represent clients in court
Manage legal and ethical compliance
Develop workplace communication strategies
Provide education and support on parenting, health and well being
Undertake bicultural work with forced migrants in Australia
Develop and maintain networks and collaborative partnerships
Undertake case management in a child protection framework
Study information
Campus
Fees
Entry
Mid year intake
Attendance
Mount Helen (Ballarat)
No information available
No
Full-time
Wimmera (Horsham)
No information available
No
Full-time
Further information
To achieve this qualification, students must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.