Graduate Diploma of Design Thinking and Service Innovation

Murdoch University

Type of institution: University/Higher Education Institution
Level: Postgraduate
CRICOS: 00125J

Design thinking is applied within various sectors to deal with complex business and societal issues. Many corporations have credited design thinking with the successful development and innovation of their products, services and business models. Governmental agencies are using design thinking and service innovation to develop new ways of addressing complicated service issues that are common among health sectors internationally. The Graduate Diploma in Design Thinking and Service Innovation has been developed with key industry collaboration to provide realistic insight into how creative approaches are used to generate innovative products and services around the world. You will employ human-centred and co-design methods to reframe, employ insights and evaluate complex commercial and social service issues for improved consumer or user experiences. You will also apply the practical skill sets by developing, prototyping and implementing the outcomes of these creative approaches through a face-to-face real world client project as part of the course. This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development.


Course Structure - 24 credit points


  • Design Thinking Tools
  • Methods for Complex Inquiry
  • Project Strategy and Management
  • Prototyping
  • Service Implementation
  • Innovation Development
  • plus more

Standard entry requirements

  • Bachelor degree or higher
  • Or equivalent training/experience

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? Login Forgot password?

Join the conversation