Course Level
Graduate Certificate
Graduate Certificate in Customer Success Management
This course has been designed in partnership with some of Australia's biggest brands. You'll gain the skills, tools and technical knowledge to successfully retain, engage and manage customers in the contemporary workplace. Project-based learning enables you to have an immediate impact on your organization, whether it be in account management, sales or the recruitment sector.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
Online | Part-time - 1 years | $14,880 | N/A |
Structure
The program courses include: Customer Value Strategy, Customer Solution & Value Analytics, Customer Relationships & Influencing Stakeholders, Digital Leadership + Digital Delivery with Agile OR Digital Leadership + Customer Experience Strategy & Design.
Subjects
- Customer Success Management
Entry requirements
- An Australian bachelors qualification or equivalent overseas qualification in any field, or have undertaken a minimum of 5 years professional work experience.
Related Courses
Graduate Certificate in Management
University of the Sunshine Coast (UniSC)
Graduate Certificate in Business (Management)
Queensland University of Technology (QUT)
Graduate Certificate in Management
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Graduate Certificate in Applied Management
Australian Institute of Police Management