RMIT University

Diploma of Business - BSB50120

RMIT University

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00122A

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • Lead and manage effective workplace relationships
  • Implement information and knowledge management systems
  • Lead diversity and inclusion
  • Report on quality audits
  • Manage procurement risk
  • Develop organisational policy
  • Design an ecommerce site
  • Implement customer service strategies
  • Lead the development of diverse workforces
  • Manage organisational finances
  • Finalise contracts
  • Evaluate a community based program
  • Develop and maintain strategic business networks
  • Manage ethical procurement strategy
  • Manage project procurement
  • Lead communication in the workplace
  • Manage personal and professional development
  • Manage innovation and continuous improvement
  • Manage business resources
  • Manage business risk
  • Coordinate health and wellness programs
  • Monitor corporate governance activities
  • Manage organisational customer service
  • Evaluate and report collected information
  • Make procurement decisions
  • Evaluate and report on workplace sustainability
  • Manage a supply chain
  • Manage team effectiveness
  • Coordinate data management
  • Adapt organisations to enhance accessibility for people with disability
  • Articulate, present and debate ideas
  • Plan and implement strategic sourcing
  • Conduct and manage coordinated procurement
  • Implement preventive conservation activities
  • Forecast international market and business needs
  • Support employee and industrial relations
  • Maintain and enhance professional practice
  • Support staff members with disability in the workplace
  • Apply legal principles in contract law matters
  • Establish innovative work environments
  • Develop social media engagement plans
  • Develop a social media strategy
  • Develop workplace policies and procedures for sustainability
  • Interpret compliance requirements
  • Analyse data
  • Develop administrative systems
  • Manage business operational plans
  • Facilitate performance development processes
  • Contribute to records retention and disposal schedule
  • Undertake project work
  • Develop and use emotional intelligence
  • Promote workplace cyber security awareness and best practices
  • Coordinate separation and termination processes
  • Evaluate business performance
  • Manage meetings
  • Participate in archiving activities
  • Manage personal health and wellbeing
  • Manage financial compliance
  • Evaluate and review compliance
  • Manage procurement strategies
  • Apply digital solutions to work processes
  • Apply critical thinking for complex problem solving
  • Manage payroll
  • Lead and manage organisational change
  • Manage international procurement
  • Drive sales results
  • Contribute to records management framework
  • Evaluate a training and assessment system
  • Lead corporate social responsibility
  • Maintain digital repositories
  • Manage contract performance
  • Build and maintain business relationships
  • Develop and implement workplace sustainability plans
  • Develop and implement business plans
  • Develop and implement an e-commerce strategy
  • Promote products and services to international markets
  • Plan and implement procurement category management
  • Ensure a safe workplace for a work area
  • Manage knowledge and information
  • Develop an evaluation program
  • Develop critical thinking in others
  • Develop big data strategy
  • Profile and analyse consumer behaviour for international markets
  • Monitor business records systems
  • Manage people performance
  • Identify and evaluate marketing opportunities
  • Develop business continuity plans
  • Plan for procurement outcomes
  • Manage budgets and financial plans
  • Manage project scope
  • Participate in quality audits
  • Facilitate continuous improvement
  • Lead the development of business opportunities
  • Review organisational digital strategy
  • Manage recruitment and onboarding
  • Manage supplier relationships
  • Conduct demand and procurement spend analysis
  • Originate and develop concepts
  • Use digital technologies to collaborate in a work environment

Study information

CampusFeesEntryMid year intakeAttendance
Melbourne City International: $11,750 No
  • Full-time : 1 year

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