Graduate Certificate in Customer Success Management
RMIT University
Type of institution: University/Higher Education Institution
Level: Postgraduate
CRICOS: 00122A
This course has been designed in partnership with some of Australia’s biggest brands. You'll gain the skills, tools and technical knowledge to successfully retain, engage and manage customers in the contemporary workplace. Project-based learning enables you to have an immediate impact on your organisation, whether it be in account management, sales or the recruitment sector.
Structure
The program courses include: Customer Value Strategy, Customer Solution & Value Analytics, Customer Relationships & Influencing Stakeholders, Digital Leadership + Digital Delivery with Agile OR Digital Leadership + Customer Experience Strategy & Design.
Subjects
- Customer Success Management
Standard entry requirements
An Australian bachelor's qualification or equivalent overseas qualification in any field, or have undertaken a minimum of 5 years’ professional work experience.
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| Online | Domestic: $3,480 | No |
|
