Certificate IV in Library and Information Services - BSB40720


Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E

This qualification reflects the role of individuals who use well developed skills and a broad knowledge base in a wide variety of environments. These individuals apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. The job roles that relate to this qualification may include Library Assistant. Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • Apply communication strategies in the workplace
  • Implement customer service strategies
  • Maintain and monitor digital information and records
  • Assist with maintaining workplace safety
  • Develop personal work priorities
  • Consolidate and maintain library industry knowledge
  • Write simple documents
  • Create a customer-centric culture
  • Apply critical thinking to work practices
  • Present information on activities, events or public programs
  • Search library and information databases
  • Undertake project work
  • Maintain security of digital devices
  • Use integrated library management systems
  • Analyse and present research information
  • Assist customers to access information
  • Obtain information from external and networked sources
  • Participate in cataloguing activities
  • Digitise complex images for reproduction
  • Demonstrate leadership in the workplace
  • Provide information from and about records
  • Develop web presence using social media
  • Coordinate workplace information systems

Study information

CampusFeesEntryMid year intakeAttendance
Nepean College, Kingswood Campus No
  • Full-time : 36 weeks
  • Part-time : 46 weeks
OTEN (Open Training Education Network) No
Western Connect No
  • Part-time : 18 months

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