Certificate IV in Retail Management - SIR40316

The Masters Institute of Creative Education

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 01859G

This course is recognised by industry as providing the skills and knowledge to perform various retail frontline management skills including HR, finance and store presentation.


7 core units plus 4 electives.


  • Promote innovation in a team environment
  • Facilitate the change process
  • Maintain employee relations
  • Handle food safely in a retail environment
  • Recruit, select and induct team members
  • Manage promotional activities
  • Manage small business finances
  • Work with diverse people
  • Maintain store security
  • Promote workplace health and wellbeing
  • Coordinate visual merchandising activities
  • Develop personal productivity
  • Create a customer-centric culture
  • Use social media to engage customers
  • Process payroll
  • Develop the retail frontline
  • Control stock
  • Profile the market
  • Lead a frontline team
  • Supervise a food safety program
  • Roster staff
  • Implement operational plan
  • Achieve sales results
  • Maintain workplace safety
  • Coordinate implementation of customer service strategies
  • Monitor retail store financials

Study information

Campus Fees Entry Mid year intake Attendance
Melbourne No information available No No information available

Further information

Students wishing to access WorkReady funding will be required to demonstrate satisfactory reading, writing and numeracy skills as part of course counselling before enrolling.

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