Certificate II in Health Support Services - HLT23215

The University of Notre Dame Australia

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 01032F

This qualification is part of the Health Training Package. It reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.


  • 12 units: 4 core
  • 8 elective


  • Produce dishes using basic methods of cookery
  • Maintain hard floor surfaces
  • Serve cafeteria customers
  • Communicate and work in health or community services
  • Operate machinery and equipment
  • Participate in workplace health and safety
  • Operate washing machines
  • Respond effectively to behaviours of concern
  • Use business equipment and resources
  • Perform conditioning and drying processes
  • Comply with infection prevention and control policies and procedures
  • Work with diverse people
  • Tend nursery plants
  • Provide ward or unit based food preparation and distribution services
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Contribute to team effectiveness
  • Operate an incinerator
  • Clean kitchen premises and equipment
  • Collect and manage linen stock at user-location
  • Operate a forklift
  • Work effectively with others
  • Perform linen rewash
  • Perform routine servicing of plant, equipment and machinery
  • Work in a food handling area for non-food handlers
  • Process financial transactions and extract interim r

Further information

Students seeking a qualification targeted to a specific work area (such as cleaning or health administration) should select the required number of electives from the relevant group. A generic qualification may be obtained by selecting units of competency from across all elective groups.

Related courses

Browse more courses
Is the information on this page correct? Request update
Enquire about this course
You must agree before submitting.

Become a member

Already a member? Login Forgot password?

Join the conversation