Diploma of Retail Leadership - SIR50116

TIME Education and Training

Type of institution: Registered Training Organisation
Level: Pre-degree

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • 10 units: 2 core
  • 6 elective


  • Manage risk in the retail environment
  • Develop a marketing strategy
  • Undertake strategic planning in retail
  • Manage personal work priorities and professional development
  • Plan merchandise buying strategy
  • Ensure a safe workplace
  • Manage recruitment selection and induction processes
  • Develop a workplace learning environment
  • Manage employee relations
  • Lead and manage effective workplace relationships
  • Develop and use emotional intelligence
  • Drive sales results
  • Plan and manage retail projects
  • Lead the change process
  • Undertake digital marketing activities
  • Coach others for success
  • Communicate with influence
  • Drive retail profitability
  • Provide leadership to others
  • Lead the development of business opportunities

Standard entry requirements

Entry to this qualification is open to individuals who:have achieved a Certificate IV in Retail Management orhave relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 Certificate IV in Retail Management.

Study information

CampusFeesEntryMid year intakeAttendance
Mile End Yes

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