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Flight Attendant

Flight attendants provide onboard service to aircraft passengers and ensure the observance of airline safety procedures.

Duties & Tasks
Flight attendants may perform the following tasks:
  • conduct pre-flight cabin checks
  • check boarding passes and direct passengers to seats
  • advise passengers of safety regulations
  • distribute reading material and serve meals and drinks
  • provide first aid treatment and assist sick passengers
  • anticipate and provide for the comfort of passengers needing special attention, including unaccompanied children, parents with infants, people with disability, the elderly and non-English-speaking passengers
  • take action in the event of decompression, turbulence, mechanical malfunction or unlawful acts by passengers
  • prepare for emergency landings and the evacuation of passengers.
  • Working conditions
    Flight attendants work in shifts that involve irregular hours, working weekends and public holidays, and spending time away from home. They work long hours in a pressurised cabin and must adjust to varying climatic conditions and different time zones.
    Personal requirements
  • friendly personality with excellent interpersonal and communication skills
  • able to work as part of a team
  • neat personal appearance at all times
  • able to work under pressure and within tight time frames
  • able to adapt easily to an irregular lifestyle
  • able to cope with the physical demands of the job
  • able to satisfy height requirements (for some airlines)
  • able to swim approximately 20 to 50 metres unaided (for some airlines)
  • at least 18 years of age.
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