Certificate III in Accounts Administration - FNS30317

CQUniversity Australia

Type of institution: University/Higher Education Institution
Level: Pre-degree
CRICOS: 00219C

This qualification is part of the Financial Services Training Package. It reflects the job roles of employees with functions that could include: filing, checking and processing financial data entry and processing accounts payable/accounts receivable; providing customer service in financial transactions; assisting in processing payroll; front line cashiering and bank account maintenance; assisting with entering transaction data to ledgers and maintaining a general ledger; processing purchases and sales including EFT/e-business and producing GST reports.


  • 11 units: 7 core
  • 4 elective


  • Process applications for credit
  • Maintain business records
  • Administer debit card services
  • Maintain Automatic Teller Machine (ATM) services
  • Write simple documents
  • Implement customer service standards
  • Handle foreign currency transactions
  • Administer subsidiary accounts and ledgers
  • Process financial transactions and extract interim reports
  • Perform financial calculations
  • Process payment documentation
  • Administer financial accounts
  • Administer fixed asset register
  • Retrieve information from records
  • Process payroll
  • Conduct business activities using a computerised accounting system
  • Deliver and monitor a service to customers
  • Provide customer service in a retail agency
  • Produce spreadsheets
  • Work effectively in the financial services industry
  • Conduct online transactions
  • Prepare, match and process receipts
  • Organise personal work priorities and development
  • Maintain main bank account
  • Design and produce business documents
  • Resolve disputes
  • Process customer complaints
  • Monitor and control accounts receivable
  • Prepare financial reports
  • Manage overdue customer accounts
  • Balance cash holdings

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