Certificate IV in Retail Management - SIR40316
TAFE NSW
Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E
This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Structure
7 core units plus 4 electives.
Subjects
- Promote innovation in a team environment
- Facilitate the change process
- Maintain employee relations
- Handle food safely in a retail environment
- Recruit, select and induct team members
- Manage promotional activities
- Manage small business finances
- Work with diverse people
- Maintain store security
- Promote workplace health and wellbeing
- Coordinate visual merchandising activities
- Develop personal productivity
- Create a customer-centric culture
- Use social media to engage customers
- Process payroll
- Develop the retail frontline
- Control stock
- Profile the market
- Lead a frontline team
- Supervise a food safety program
- Roster staff
- Implement operational plan
- Achieve sales results
- Maintain workplace safety
- Coordinate implementation of customer service strategies
- Monitor retail store financials
Standard entry requirements
Entry to this qualification is open to individuals who:have achieved a Certificate III in Retailorhave relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
Study information
| Campus | Fees | Entry | Mid year intake | Attendance |
|---|---|---|---|---|
| Armidale Campus | No |
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| Ballina Campus | No |
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| Bankstown College | No |
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| Bathurst College | No |
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| Bourke College | No |
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| Coffs Harbour Education Campus CHEC | No |
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| Coonabarabran Campus | No |
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| Cowra College | No |
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| Dubbo College, Myall Street Campus | No |
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| Forbes College | No |
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| Glen Innes Campus | No |
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| Grafton Campus | No |
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| Granville College | No |
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| Grenfell College | No |
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| Gunnedah Campus | No |
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| Inverell Campus | No |
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| Kempsey Campus | No |
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| Kingscliff Campus | No |
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| Lismore Campus | No |
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| Lithgow College | No |
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| Moree Campus | No |
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| Mudgee College | No |
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| Narrabri Campus | No |
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| Orange College, March Street Campus | No |
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| Parkes College | No |
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| Port Macquarie Campus | No |
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| Quirindi Campus | No |
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| Shellharbour Campus | No |
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| Tamworth Campus | No |
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| Taree Campus | No |
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| Tenterfield Campus | No |
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Fee comments
Campuses: Granville College.
A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances. An initial payment of $80 is required to confirm your enrolment into this course. If you do not wish to continue with your enrolment, you must formally advise Customer Service of your withdrawal. If you do not withdraw prior to the commencement date of the course, this initial payment is non-refundable. Please contact us on 13 79 74 for further information.Please click on the Smart and Skilled link http://www.training.nsw.gov.au/smartandskilled/prices_fees.html to work out what you will pay for this course based on your personal circumstances. Depending on your personal circumstances, you may be eligible for a fee discount or fee exemption.
Further information
Students wishing to access WorkReady funding will be required to demonstrate satisfactory reading, writing and numeracy skills as part of course counselling before enrolling.
