Certificate IV in Retail Management - SIR40316
TAFE NSW
Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00591E
This course is recognised by industry as providing the skills and knowledge to perform various retail frontline management skills including HR, finance and store presentation.
Structure
7 core units plus 4 electives.
Subjects
- Promote innovation in a team environment
- Facilitate the change process
- Maintain employee relations
- Handle food safely in a retail environment
- Recruit, select and induct team members
- Manage promotional activities
- Manage small business finances
- Work with diverse people
- Maintain store security
- Promote workplace health and wellbeing
- Coordinate visual merchandising activities
- Develop personal productivity
- Create a customer-centric culture
- Use social media to engage customers
- Process payroll
- Develop the retail frontline
- Control stock
- Profile the market
- Lead a frontline team
- Supervise a food safety program
- Roster staff
- Implement operational plan
- Achieve sales results
- Maintain workplace safety
- Coordinate implementation of customer service strategies
- Monitor retail store financials
Further information
Students wishing to access WorkReady funding will be required to demonstrate satisfactory reading, writing and numeracy skills as part of course counselling before enrolling.
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