Sales representatives (IT) promote the sale of computer hardware, software and IT services.
Duties & Tasks
Sales representatives (IT) may perform the following tasks:create customer interest in their organisation's IT products
talk to clients and potential clients to determine the hardware and software needs of their business
keep customers informed of new product developments
create appropriate systems for customers' needs, including software and hardware options
develop proposals and IT solution cost options for customers
manage the sourcing and delivery of products to the customer
provide after-sales support
participate in product development, marketing and client education activities
liaise with IT technical experts, such as analysts, designers, programmers and educators
continually update own knowledge of products.
good communication skills
neat personal appearance
friendly and confident manner with a pleasant personality
able to persevere
able to understand clients' needs quickly
willing to update product knowledge on an ongoing basis
able to understand and provide information about a large variety of product specifications and applications
strong customer service skills.