Certificate IV in Retail Management (12)

Applied Training Solutions Pty Ltd

This qualification is part of the Retail Services Training Package. It has been designed to develop the frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet or a section or department within a larger business or franchise.

Entry Requirements:

Relevant vocational experience


10 units: 3 core; 7 elective

Subjects you can Study:

Core: Manage store presentation and pricing; Lead and manage people; Provide a safe work environment. Elective streams: Client and customer service; Cleaning and maintenance; Communication; Computer operations and ICT management; E-business; Finance; Food safety; Governance and legal compliance; Human resource management; Inventory; Marketing and public relations; Merchandising; Product management; Quality and innovation; Risk management and security; Sales; Training and education.

Study Pathways:

After achieving this qualification, individuals may undertake the Diploma of Retail Management or Vocational Graduate Certificate in Retail Leadership.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Smithfield No info No
Wollongong No info No Part time 1 day
Established in 1999, Applied Training Solutions Pty Ltd is a Registered Training Organisation offering over 90 nationally recognised training qualifications Australia wide. They offer nationally accredited qualifications ranging from Certificate II through to Diploma level, and aim to capably serve the workplace training market and job seeker training needs of Australians.

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