Advanced Diploma of Banking Services Management

Australian College of Commerce & Management Pty Ltd

This qualification is part of the Financial Services Training Package. It is designed to flexibly reflect senior management and/or sales and service job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

Course Fee:

$8,800.00

Entry Requirements:

No minimum education

Structure:

14 units: 8 core; 6 elective

Subjects you can Study:

Core: Manage quality customer service; Manage people performance; Provide leadership across the organisation; Manage innovation and continuous improvement; Build and maintain relationships with small business stakeholders; Apply principles of professional practice to work in the financial services industry; plus more. Electives: Integrate customer engagement within the organisationion; Plan and establish compliance management systems; Participate in WHS hazard identification, risk assessment and risk control; Establish or review marketing, client services and supplier relationships; plus more.

Related Careers:

Bank Officer,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Wollongong No info Yes Online 2 years
Wollongong No info Yes 2 years
Wollongong No info Yes 2 years
Surry Hills No info Yes Online 2 years
Surry Hills No info Yes 2 years
Surry Hills No info Yes 2 years
Established in 1996, the Australian College of Commerce and Management is a Registered Training Organisation that has been operating since the government introduced private providers to Vocational Education. This allowed employers and students greater choice about where they did their qualifications. The College has been the training institution of choice for thousands of students and a wide range of employers across every industry sector. The Australian College of Commerce and Management Pty Ltd offers a range of courses including accounting, business, customer contact, financial services, information technology, marketing and sales. Courses are available by external or flexible delivery Australia-wide, with support through telephone tutorials. Online learning and face-to-face training is also available.

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