Customer Service Management - SITSS00035

Australian College of Trade

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03082B

Subjects

  • Enhance customer service experiences
  • Develop and manage quality customer service practices
  • Manage conflict

Study pathways

Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Study information

CampusFeesEntryMid year intakeAttendance
Thornbury Domestic: $750
No
  • Full-time : 5 days

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