This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. It provides a pathway to work in many tourism and travel industry sectors and a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in the field where products are delivered, in an office environment where the planning of tourism and travel products and services takes place, or a combination of both.

Entry Requirements:

No minimum education

Structure:

11 units: 4 core; 7 electives

Subjects you can Study:

Core: Source and use information on the tourism and travel industry; Interact with customers; Show social and cultural sensitivity; Participate in safe work practices. Electives: Clean premises and equipment; Provide visitor information; Assist with the staging of public activities and events; Interpret aspects of local Australian Indigenous culture; Provide responsible service of alcohol; Process travel-related documentation; plus more.

Further information:

This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.

Related Careers:

Tourist Information Officer,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Brisbane No info No
Established in 2009, Australian Skills Management Institute is a Registered Training Organisation. They are based in Queensland, and offer training in a wide range of courses including: Leadership and Management, Business, HR, Tourism, Events, Hospitality, Commercial Cookery, Patisserie, Aboriginal or Torres Strait Islander Cultural Art, Fork lift Licensing, RSA, Food Hygiene and Early Years Childhood Education.

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