Certificate II in Retail Services

Charles Darwin University (CDU)

This qualification is part of the Retail Services Training Package. It provides the skills and knowledge for an individual to be competent in a range of activities and functions in various retail store settings, such as retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Entry Requirements:

No minimum education

Structure:

12 units: 7 core; 5 elective

Subjects you can Study:

Core: Engage the customer; Communicate in the workplace to support team and customer outcomes; Work effectively in a service environment; Organise personal work requirements; Advise on products and services; plus more. Elective: Handle food safely in a retail environment; Receive and handle retail stock; Produce visual merchandise displays; Merchandise food products; plus more.

Study Pathways:

The Certificate II in Retail Services articulates into the Certificate III in Retail.

Accepts International Students:

Yes

Provider CRICOS: 00300K (NT); 03286A (NSW)

Related Careers:

Cashier, Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Palmerston No info No Full time 1 year
Alice Springs No info No Full time 1 year
Charles Darwin University is the major tertiary education and vocational education and training institution in the Northern Territory.

Originally established as a tertiary institution in 1974, it became the Northern Territory University in 1989 and Charles Darwin University in 2003.

The main University campus is located at Casuarina in Darwin with campuses at Alice Springs, Katherine and Palmerston. VET courses are also offered at Jabiru, Nhulunbuy, Tennant Creek and Yulara Centres as well as at various remote community centres.

The University provides multi-sector education with Senior Secondary, VET, Higher Education and Research facilities.

CDU also deliver a number of courses through the Australian Centre for Indigenous Knowledges and Education (ACIKE), which is a joint initiative between Charles Darwin University (CDU) and the Batchelor Institute of Indigenous Tertiary Education (BIITE). The three main sites for delivery will be at the main ACIKE Hub CDU Casuarina campus and at the BIITE campuses at Batchelor and the Alice Springs Desert Peoples' Centre.

Provider CRICOS: 00300K (NT); 03286A (NSW)

Is the information on this page correct? Request update

Request Information
Receive information from institutions offering similar courses

Related courses
VIC
WA
QLD
TAS
NT
NSW
SA
ACT