Manage disrespectful, aggressive or abusive customers - SIRSS00022

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 00985J

Subjects

• Manage disrespectful, aggressive or abusive customers

Study pathways

Achievement of this unit of competency may provide credit towards a range of qualifications across various training packages.

Bachelor of Information Technology and Business

Murdoch University

Bachelor of Textiles (Design) (Honours)

RMIT University

Master of Laws (Business Law)

Southern Cross University

Graduate Certificate of Global Business Practice

Macquarie University

Diploma of Commerce

RMIT University

Doctor of Philosophy in Business Information Systems

RMIT University