Certificate II in Telecommunications Technology - ICT20319

Milcom Institute

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 03491G

This is an entry-level qualification for telecommunications technology operators who may:install telecommunications equipment, data cabling and cabling products on customer premisesperform fault-finding on a limited range of digital reception equipment for both cable television and free-to-air television reception, for either a customer or an enterpriseinstall and maintain telecommunications radio communications equipment in base stations and connect wireless base stationsinstall and maintain telecommunications equipment on high structures including radio towers or for installation and connection of wireless base stations.The qualification is suited to an individual undertaking work experience, or in a probationary period in employment. It is particularly applicable to school-based delivery as an entry-level pathway to employment and is suitable as an Australian traineeship or apprenticeship pathway, except for the units of competency that involve high-risk work age restrictions. Licensing/Regulatory InformationWork functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the ICT Information and Communications Technology Companion Volume Implementation Guide or the relevant regulator for details of licensing, legislative or certification requirements.Cabling at the customer premises must be carried out according to requirements of the Australian Communications and Media Authority (ACMA) and relevant industry registration bodies, and in line with the specifications of the access network owner. High risk work (HRW) licences are required for dogging work and rigging as outlined on the Safe Work Australia website.The model WHS Regulations require people performing HRW to be over 18 years of age and to hold the right HRW licence. HRW licences are issued by state/territory governments: refer to the relevant body to ensure compliance with regulations.


  • Connect hardware peripherals
  • Splice and terminate optical fibre cable for telecommunications projects
  • Terminate metallic conductor customer cable
  • Prepare to work safely in the construction industry
  • Haul underground cable for installation and maintenance work
  • Install software applications
  • Install and configure a home or small office network
  • Provide cardiopulmonary resuscitation
  • Alter services to existing cable system
  • Construct underground telecommunications infrastructure
  • Construct and test a radio communications device
  • Install a satellite antenna
  • Erect aerial cable supports
  • Organise and monitor cabling to ensure compliance with regulatory and industry standards
  • Work safely in a radio frequency electromagnetic radiation environment
  • Follow work health and safety and environmental policy and procedures
  • Work safely near power infrastructure at a telecommunications workplace
  • Install an above ground equipment enclosure
  • Install and test internet protocol devices in convergence networks
  • Place and secure customer cable
  • Deliver a service to customers
  • Provide telecommunications services safely on roofs
  • Work effectively in a telecommunications network environment
  • Use electrical skills when working with telecommunications networks
  • Install, maintain and modify customer premises communications cabling: ACMA Restricted Rule
  • Use hand and power tools
  • Apply safe technical work practices for cabling registration when configuring an ADSL circuit
  • Licence to perform dogging
  • Joint metallic conductor cable on customer premises
  • Build and maintain a secure network
  • Use operational safety in a telecommunications rigging environment
  • Plan, organise and undertake work activities
  • Work effectively in the digital and telecommunications industry
  • Joint metallic conductor cable in access network
  • Prepare site for support installation
  • Install a terrestrial antenna
  • Install customer cable support systems
  • Working safely near live electrical apparatus as a non-electrical worker
  • Install and configure a small to medium business network
  • Install functional and protective telecommunications earthing system
  • Use rigging practices and systems on telecommunications network structures
  • Perform restricted customer premises broadband cabling work: ACMA Restricted Rule
  • Licence to perform rigging basic level
  • Joint and terminate coaxial cable
  • Install a telecommunications service to a building
  • Provide first aid
  • Haul and fix aerial cable
  • Operate new media software packages
  • Install aerial and underground cable lead-ins
  • Use safe rigging practices to climb and perform rescues on telecommunications network structures

Study information

CampusFeesEntryMid year intakeAttendance
Clayton No
  • Full-time : 35 weeks

Fee comments

Campuses: Clayton.

Please contact the State Administration Manager at training@milcom.edu.au or 1300 369 320

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