Customer Service Management - SITSS00035

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS:

Subjects

• Enhance customer service experiences
• Develop and manage quality customer service practices
• Manage conflict

Study pathways

Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Study information

Fee comments

Campuses: Workplace Training.

This is a free course.

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